Common photo and video loss situations
Ontrack can access and extract files from any digital devices that suffer data loss such as:
- Accidental deletion
- Errors resulting from moving photos and videos
- Partially overwritten files
- Reformatting memory cards or camera storage
- Fire, water, or other physical damage
- Damaged files due to storage failure
- And much more

We recover from all types of media and any file format
Some of the most common media and photo formats we can recover from.
If you can’t see yours, don’t worry, we can still recover it for you.
Media
- Digital cameras
- Computer hard drives
- Mobile phones
- USB drives
- SD cards
- Flash media
- And more
Format
- jpg
- gif
- png
- bmp
- tif
- nef
- CR2
- And others
Lost data? Then STOP!
If you’ve lost data, stop using the device immediately to avoid further damage. Assess the situation before deciding on the best course of action.
Start recovering your data!
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.
Call us +971 4 275 7433DIY data recovery
If your storage device is working properly and without signs of physical damage, do-it-yourself data recovery is an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.
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