Ontrack has a long history of providing data recovery services to Apple customers. We provide support for Authorised Apple Service Providers and the Apple stores nationwide. Our data recovery experts are Macintosh Certified and will not void your warranty in the recovery process.

Why choose Ontrack for your Apple device

State-of-the-art tools

Our Apple specific data recovery tools are of the highest industry standards. We can recover data from a range of issues including complex physical damage, deleted data and IOS corruption

Apple Authorised Service Provider

Certified Macintosh Technician

We are authorized data recovery providers. Apple retail stores, Apple support and other Apple service providers can refer customers to Ontrack.

Retain your warranty

Our relationship with AppleCare and Apple Service Providers means you will retain your warranty  after any data recovery operation undertaken in our cleanroom.

iPhone Data Recovery Pricing

We complete a free evaluation of your media within 24 hours and provide guaranteed results before you pay.

Data Recovery from $550 (inc GST)

Fixed quotes are inclusive of GST, new backup media for your recovered data and return shipping.

No upfront fees and no data no fee policy

Our transparent service means you only pay if we can recover your data.

Comprehensive iPhone data recovery service

We can recover data from a wide range of physical and logical damage. We have experience with the following data loss scenarios and much more:

  • Failed update or recovery mode
  • Software issues
  • Liquid damage
  • Smashed screen
  • Internal electronic failures
  • Device won’t turn on
 iPhone data recovery

Get in touch with us today to find out how we can help you.

They don't call us the world leader for nothing...

Don't just take our word for it; hear what our customers have to say:

Independent Reviews

We use independent customer reviewing service Trustpilot  to survey our clients after a data recovery service.

View our reviews 

Contact Us

Ontrack Data Recovery’s Australian Office and clean room facility are located in Brisbane’s West End, however we do accept media from all over Australia and New Zealand.

If you are unable to deliver your media to our Brisbane office, you can take it to one of our drop off locations in Sydney, Melbourne or Perth. These offices provide secure packaging for your media and will ensure it gets to us safely. Alternatively you can send your media to us directly in Brisbane. Please call us on 1800 872 259 and we can advise the best way to get your media to us, or click here to see our Partner Directory page.

Contact us at ask.au@ontrack.com if you have any questions.


Ontrack Brisbane:

Suite 9, 28 Donkin Street
West End, Brisbane, QLD 4101
Free Consultation: 1800 872 259
Phone: +61 (0)7 3255 1199
Fax: +61 (0)7 3255 3099

Ontrack Sydney:

Office 101, Level 12
1 Pacific Highway

North Sydney NSW 2060
Free Consultation: 1800 872 259
Phone: +61 (0)2 8599 6550

Ontrack Melbourne:

Level 28, 303 Collins Street
Melbourne, VIC 3004
Free Consultation: 1800 872 259
Phone: +61 (0)3 9020 5120

Ontrack Perth:

Level 29, The Forrest Centre
221 St Georges Terrace
Perth, WA 6000
Free Consultation: 1800 872 259
Phone: 08 6336 7040