Hard Drive Shipped Ontrack is committed to supporting data recovery needs around the globe during the COVID-19 crisis. Although some of our media drop-off locations remain open to public, we encourage you to use our free shipping services during this time. We are able to provide global support through several options including our remote data recovery services for certain cases.

Expert server data recovery

We recover from any direct-attached RAID, network attached storage (NAS), and very large storage area network (SAN) systems. Ontrack® Data Recovery engineers help you with the following items:

Recover lost data from file servers • Restore application servers • Retrieve lost web server data • Recover virtual server data • Custom data recovery solutions


We are here to help

When a server loses data, we understand timing is critical. Our data recovery specialists are available 24 hours a day, 7 days a week for emergency service. We offer a free phone consultation for server data recovery with one of our specialists or engineers. During your call we will:

  • Confirm your hardware, configuration, virtualization software and back up procedure
  • Assess the server data loss situation and possible failure points
  • Provide tips to prevent further data loss
  • Assess the possibility of a Remote Data Recovery
  • Advise on preparations for an In Lab Server Data Recovery

Common causes of data loss for servers

When it comes to losing data on servers, the most common causes include:

  • Human error
  • Hardware errors
  • Physical damage (from impact or natural elements)
  • Computer viruses or malware.

Regardless of the cause, Ontrack’s Data Recovery Engineers are committed to getting the best recovery result from your failed or failing server. Our success is always based on recovering the data most critical to you.

How long does data recovery take?

Ontrack has individual service levels to ensure you get the data you need – when you need it. Whether your data is critical to your business or is less time-sensitive, our data services consultants will talk you through which option is best for you.



Evaluation: around 24hrs

Recovery: 7-10 business days


Evaluation: around 4hrs

Recovery: 2-3 business days


Evaluation: around 4hrs

Recovery: 12-24 hours

After our evaluation is complete, we will provide you with a guaranteed file listing of the recoverable data and a fixed quote for the recovery fee. The recovered data will be provided back to you on a brand new, encrypted USB.

Server data recovery pricing

Servers come in a variety storage sizes and can fail for any number of reasons. In order to give you an exact quote, we’ll need information about the type storage, what’s happened, and the type of data you need to recover.

From here we can let you know how we can help, provide an accurate quote and the next steps to move forward.

We pride ourselves in our knowledge and experience and guarantee an honest and transparent service. Contact one of our experienced consultants today.

Proven server data recovery methods for the following systems

Recoverable server, SAN and NAS manufacturers

Apple® EqualLogic® Linksys® QNAP® Buffalo™
Hitachi Data Systems LSI™ StorNext® Cisco™ HP Hewlett® Packard
NetApp™ StorTrends® Compellent Technologies I-O Data NetGear®
Synology® DataCore™ Software IBM® Nexsan™ Thecus®
Dell™ Infortrend® ONStor™ Western Digital® D-Link®
Iomega® Oracle® X-IO™ Technologies Drobo™ Pillar® Data Systems

They don't call us the world leader for nothing...

Don't just take our word for it; hear what our customers have to say:

Start recovering your data!

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between. Contact our team of experts.

Call us 1800 872 259 Get a free consultation