Freeval Data Recovery Service

Free Evaluation & Data Recovery Service Starting at $550

When data is lost, discover what is recoverable fast, easy and without commitment. Contact our Data Recovery Consultants to arrange a free in-lab media evaluation. During this process we will assess your data loss situation and determine the best and most cost effective solution.

Free Phone Consultation

  • Assess your data loss to determine the best, most cost-effective solution
  • Provide data recovery service methods and service level options
  • Advise on next steps to begin your free evaluation
  • Coordinate free shipping* to an Ontrack lab

Free In-lab Evaluation

  • An expert will inspect your media within 24 hours of the media arriving at our lab
  • Create a free evaluation report detailing the specifics of your data recovery case
  • Propose recovery options with a fixed pricing quotation

Data Recovery

  • Overcome internal and electromechanical problems with your media in order to image the raw data
  • Rebuild and repair the file structures from the image
  • Extract the recovered data to new media

Data Return

  • Return your data on an encrypted USB drive via next day service
  • If requested, organise secure online file transfer of a subset of time sensitive files (less than 1GB).
  • Provide support to ensure data is accessible

* Free shipping for items up to 3kg


How Fast Do You Need Your Data Back?

Choose a schedule that will work for you and your recovery, with a guaranteed free evaluation:


Freeval Analysis

Approximately 24 hours

Data Recovery

Average of 5-10 business days


Freeval Analysis

Approximately 4 hours

Data Recovery

Average of 2-3 business days


Freeval Analysis

Approximately 4 hours

Data Recovery

Average of 24 hours

We work 24/7 until complete

Why choose us?

While other companies claim to be world leaders, here are the facts -

  1. Ontrack is the oldest and largest Data Recovery company in the world. We performed the World’s First Data Recovery way back in 1987 and have been building on that experience and expertise ever since.

  2. Ontrack offer completely transparent and honest pricing and services. The prices we quote are all inclusive, and are the most you will ever pay for a data recovery through us. We do not have any hidden fees, or escalated pricing for “difficult” or “special” cases.

  3. Ontrack have unrivalled resources in the Data Recovery market. In addition to a team of local, Australian Data Recovery experts, we have a worldwide network of hundreds of engineers and developers ready to assist if required.

  4. We’ve seen your problem before. Worldwide, Ontrack complete over 50,000 recoveries every year – from memory cards right up to the most complex Enterprise Data Storage systems. No matter what your issue is, or how you’ve lost your data, we’ve seen it before and can give you the very best chance to recover your data.

  5. Every week in Australia we recover data from media that other companies have deemed unrecoverable. The first attempt at Data Recovery is generally the best chance you have at recovering your data, so bring it to the people who can get it back the first time.

Start recovering your data!

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.

Call us 1800 872 259 Get your free consultation

DIY software

If your storage device is working properly and without physical damage, do-it-yourself recovery is an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' software.

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