Kroll Ontrack now supports a comprehensive range of virtualization products, including Microsoft Hyper-V, Oracle VM VirtualBox and Citrix XenServer as well as VMware vSphere virtual systems, through its in-lab and remote Ontrack Data Recovery services.
Supporting virtual data recovery from VMware systems for several years, Kroll Ontrack is now seeing a growing number of recoveries involving other virtualization products such as Microsoft Hyper-V, Oracle VM VirtualBox and Citrix XenServer, citing a 66 percent increase in the number of virtualization jobs worldwide from 2009 to 2010. Virtualization consolidates more critical data on fewer systems, increasing the potential damage in the event of a data loss. This, coupled with the complexity of virtual systems, demands new levels of expertise and specialized technology for data recovery. By combining virtual data recovery skills and just-in-time (JIT) Ontrack Data Recovery tool development capabilities to deploy unique custom solutions when needed, Kroll Ontrack maximizes data availability in instances of virtual data loss, ensuring business continuity and data integrity.
“Virtualization is a growing trend that offers enterprises the opportunity to consolidate systems and save costs,” said Abhik Mitra, product manager, Kroll Ontrack. “But it also adds a level of complexity and exposes enterprise data to new risks. At Kroll Ontrack, we are seeing the number of data recovery requests from virtual systems grow rapidly, and we are committed to helping our clients recover their critical data by supporting an extensive range of virtual systems.”
Nearly half of the virtual data recoveries performed worldwide by Kroll Ontrack in 2010 were directly caused by human error. Ontrack Data Recovery engineers also report the most frequent reasons for data loss in virtual systems are corrupt volumes, hardware failures and accidentally deleted files.
“As virtualization becomes more popular, the increased risk of data loss means that a data recovery strategy has become more critical,” said Mitra. “In fact, IT managers revealed that 60 percent of virtualized servers are not covered in their current data recovery plans and 44 percent of data on virtual systems is not regularly backed up, according to the 2010 Symantec Disaster Recovery Study. With any storage environment, the key to avoiding data loss is an effective disaster recovery plan that includes frequent testing of backups and a reputable data recovery provider.”
Whatever the cause of loss, Kroll Ontrack is experienced in recovering data from the most disastrous scenarios involving virtual infrastructures, servers, file systems and workstations. With VMware Certified Professional (VSP), Microsoft Certifed Professional (MCP) and other virtual system certifications, Ontrack Data Recovery engineers can initiate a data recovery procedure within minutes, offering customers the option of in-lab recovery, on-site recovery or unique Ontrack Remote Data Recovery technology, a proprietary service that offers the fastest, most convenient solution for data recovery where the hardware is still functioning properly.