Ontrack and Apple data recovery.
Ontrack is the world’s leading data recovery provider and has been authorized by Apple since 1999.
With 35 years of industry experience and 22 laboratories worldwide, we recover data in certified ISO 5 cleanroom environments from all types of media – hard drives, SSDs, fusion drives, Macs, iPhones, and iPads.
Ontrack provides these benefits to Apple customers:
- Special 10% discount on data recovery services
- Free inbound and outbound shipping
- Preservation of your Apple product warranty
- Free comprehensive evaluations
- No recovery, no fee policy
- A detailed file report showing all recoverable files
- Real-time, 24-7 secure online job tracking
- Access to our Apple certified technicians
- Complete end-to-to end security and peace of mind
Join over a half million people and businesses who have trusted Ontrack to recover their data.
Recovering Apple Data
Ontrack’s data recovery services for Apple products can assist you in recovering lost, deleted, corrupt, or damaged files from your Mac, iPhone, iPad, Time Capsule, or any other Apple device.
Our data recovery experts are Apple Certified Macintosh Technicians (ACMTs). They routinely recover inaccessible email, text messages, pictures, contacts, video and music production, and other data types from Apple devices that have suffered file system corruption, impact, file deletion, liquid and fire damage. Ontrack’s global R&D team has specialized knowledge of Apple products, and developed hundreds of proprietary software tools to ensure that we can recover data from Apple’s entire line of products. Combined with years of experience, specialized software tools, and close partnerships, Ontrack’s engineering team is unrivaled in its capabilities, expertise, and success.
Apple recovery: all models, all versions.
Apple Mac & iOS Devices
If you've experienced a data loss contact our specialists immediately to receive a free consultation. We've found that the odds for the best data recovery outcome are higher when no previous attempts have been performed. This is often critical for saving your valuable data.
Mac Pro
Mac Mini
MacBook
Time Capsule
MacBook Air
MacBook Pro
iMac
Xserve
OSX Server
iPhone
iPad
Lost data on your iPad? We can help!
Losing files from your iPad can be stressful and worrying. But they aren’t necessarily lost forever.
Some iPad apps have a recently deleted folder where deleted files are stored for a certain length of time (often up to 30 days). So, if you can still access your iPad, then the first thing to do is check your recently deleted folder. If the file(s) you’re looking for are in the recently deleted album, you’ll simply need to restore them.
If you have iCloud or iTunes, you may be able to back your files up from there.
But the best way to recover your lost iPad data is to call in the experts asap. Our skilled and experienced Apple data recovery team in Canada has the specialist knowledge to retrieve your iPad data quickly and efficiently.
Our 4-step data recovery process.
Consultation
Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.
Free Evaluation
The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.
Data Recovery
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.
Data Return
Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery.
How fast do you need your data back?
We understand the urgent need to recover data and offer service levels to meet your needs.
Standard
Average of 7-14 business daysPriority
Average of 2-5 business daysEmergency
24/7 Until CompletionOur initial consultation is always free. We work closely with our customers to provide an overview of our recommended course of action, the outlook for success, timing, and costs involved. Customers are never charged until they approve a documented path forward for their data recovery job. Estimates for evaluations and recovery can vary depending on customer urgency, device type, capacity, number of files, transfer speeds, and complexity of the data loss situation.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.