Lost Data? We Specialise in Recovering Data From All Devices. We Can Help!

Ontrack has performed over 500,000 successful data recoveries. Over 50,000 clients from small businesses to ASX listed companies rely on our best-in-class data recovery services each year.


Total recoveries and counting


Recoveries per year


Years of experience

Data recovery from all types of storage media.

If data can be stored on it, we can recover data from it.


Hard Drive













24/7 Support


Recovery Time from 4 Hours


No Data, No Fee Policy,
No Upfront Fees


Free Return Delivery*
*For items up to 3kg

How fast do you need your data back?

We understand that when data is lost, timing can be critical. That's why we offer different recovery service levels to meet your needs.


Average of 7-10 business days


2-3 business days


24/7 until completion

Please note: these are average turnaround times and can vary depending on the severity of the situation, quantity of data and data transfer speeds.


Data Recovery from $550 (inc GST)

  •  Fixed quotes are inclusive of GST, new backup media for your recovered data and return shipping.
  •  No upfront fees and you only pay if we can recover your data.
  •  We complete a free evaluation of your media within 24 hours and provide guaranteed results before you pay.

The data recovery process

From initial consultation to ongoing support, more businesses and clients choose Ontrack Data Recovery solutions and software in any data loss situation – from simple to the most complex and catastrophic.

Ontrack Perth:

Level 29, The Forrest Centre
221 St Georges Terrace, Perth WA 6000

Free Consultation: 1800 316 658
Email: ask.au@ontrack.com

Mon-Fri: 09:00 - 17:00
Sat, Sun, Public Holidays: Closed

Ontrack Perth Office

How to Deliver Your Device

You can either call us to receive your free shipping label to send your device to our cleanroom in Brisbane, or you can drop off your device at our Perth office. We recommend giving us a call first, so we expect your visit.


Why Choose Ontrack?

While other companies claim to be world leaders, here are the facts:

1. Ontrack is the oldest and largest Data Recovery company in the world. We performed the World’s First Data Recovery way back in 1987 and have been building on that experience and expertise ever since.

2. Ontrack offers completely transparent and honest pricing and services. The prices we quote are all inclusive, and are the most you will ever pay for a data recovery through us. We do not have any hidden fees, or escalated pricing for “difficult” or “special” cases.

3. Ontrack has unrivalled resources in the Data Recovery market. In addition to a team of local, Australian Data Recovery experts, we have a worldwide network of hundreds of engineers and developers ready to assist if required.

4. We’ve seen your problem before. Worldwide, Ontrack complete over 50,000 recoveries every year – from memory cards right up to the most complex Enterprise Data Storage systems. No matter what your issue is, or how you’ve lost your data, we’ve seen it before and can give you the very best chance to recover your data.

5. Every week in Australia we recover data from media that other companies have deemed unrecoverable. The first attempt at Data Recovery is generally the best chance you have at recovering your data, so bring it to the people who can get it back the first


We use the independent rating service, Trustpilot, to collect and evaluate feedback. See what others are saying about Ontrack.

Our Partners

Western Digital


Will the actual data recovery take place at the Perth office?

Should I package my device before visiting the Perth office?

Should I use a data recovery software?

How fast can you recover my data?

Will my data be safe?

Can you work on my device remotely?

Cleanroom Engineer


Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: 1800 316 658

1. Contact details

2. Shipping details

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