600K
Total recoveries and counting
50K+
Recoveries per year
30+
Years of experience
Data recovery from all types of storage media.
If data can be stored on it, we can recover data from it.
24/7 Support
Recovery Time from 4 Hours
No Data, No Fee Policy,
No Upfront Fees
Free Return Delivery*
*For items up to 3kg
How fast do you need your data back?
We understand that when data is lost, timing can be critical. That's why we offer different recovery service levels to meet your needs.
Standard
Average of 7-10 business daysPriority
2-3 business daysEmergency
24/7 until completionPlease note: these are average turnaround times and can vary depending on the severity of the situation, quantity of data and data transfer speeds.
Pricing
Data Recovery from $550 (inc GST)
- Fixed quotes are inclusive of GST, new backup media for your recovered data and return shipping.
- No upfront fees and you only pay if we can recover your data.
- We complete a free evaluation of your media within 24 hours and provide guaranteed results before you pay.
The data recovery process
From initial consultation to ongoing support, more businesses and clients choose Ontrack Data Recovery solutions and software in any data loss situation – from simple to the most complex and catastrophic.
Ontrack Perth:
Level 29, The Forrest Centre
221 St Georges Terrace, Perth WA 6000
Free Consultation: 1800 316 658
Email: ask.au@ontrack.com
Mon-Fri: 09:00 - 17:00
Sat, Sun, Public Holidays: Closed
How to Deliver Your Device
You can either call us to receive your free shipping label to send your device to our cleanroom in Brisbane, or you can drop off your device at our Perth office. We recommend giving us a call first, so we expect your visit.
Why Choose Ontrack?
While other companies claim to be world leaders, here are the facts:
1. Ontrack is the oldest and largest data recovery company in the world. We performed the world’s first data recovery way back in 1987 and have been building on that experience and expertise ever since.
2. Ontrack offers completely transparent and honest pricing and services. The prices we quote are all inclusive, and are the most you will ever pay for a data recovery through us. We do not have any hidden fees, or escalated pricing for “difficult” or “special” cases.
3. Ontrack has unrivalled resources in the data recovery market. In addition to a team of local, Australian data recovery experts, we have a worldwide network of hundreds of engineers and developers ready to assist if required.
4. We’ve seen your problem before. Worldwide, Ontrack completes over 50,000 recoveries every year – from memory cards right up to the most complex Enterprise Data Storage systems. No matter what your issue is, or how you’ve lost your data, we’ve seen it before and can give you the very best chance to recover your data.
5. Every week in Australia we recover data from media that other companies have deemed unrecoverable. The first attempt at data recovery is generally the best chance you have at recovering your data, so bring it to the people who can get it back the first time.
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Our Partners
FAQ
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.