Lost Data? We Specialise in Recovering Data From All Devices. We Can Help!

Ontrack has performed over 500,000 successful data recoveries. Over 50,000 clients from small businesses to ASX listed companies rely on our best-in-class data recovery services each year.


Total recoveries and counting


Recoveries per year


Years of experience

Data recovery from all types of storage media.

If data can be stored on it, we can recover data from it.

Hard Drive













24/7 Support


Recovery Time from 4 Hours


No Data, No Fee Policy,
No Upfront Fees

How fast do you need your data back?

We understand that when data is lost, timing can be critical. That's why we offer different recovery service levels to meet your needs.

Your data recovery will begin with a free evaluation that takes 24 hours to complete (once your media has been received).


Average of 7-10 business days


2-3 business days


24/7 until completion

Please note: these are average turnaround times and can vary depending on the severity of the situation, quantity of data and data transfer speeds.

The data recovery process

From initial consultation to ongoing support, more businesses and clients choose Ontrack Data Recovery solutions and software in any data loss situation – from simple to the most complex and catastrophic.

Why Choose Ontrack?

While other companies claim to be world leaders, here are the facts:

1. Ontrack is the oldest and largest Data Recovery company in the world. We performed the World’s First Data Recovery way back in 1987 and have been building on that experience and expertise ever since.

2. Ontrack offers completely transparent and honest pricing and services. The prices we quote are all inclusive, and are the most you will ever pay for a data recovery through us. We do not have any hidden fees, or escalated pricing for “difficult” or “special” cases.

3. Ontrack has unrivalled resources in the Data Recovery market. In addition to a team of local, Australian Data Recovery experts, we have a worldwide network of hundreds of engineers and developers ready to assist if required.

4. We’ve seen your problem before. Worldwide, Ontrack complete over 50,000 recoveries every year – from memory cards right up to the most complex Enterprise Data Storage systems. No matter what your issue is, or how you’ve lost your data, we’ve seen it before and can give you the very best chance to recover your data.

5. Every week in Australia we recover data from media that other companies have deemed unrecoverable. The first attempt at Data Recovery is generally the best chance you have at recovering your data, so bring it to the people who can get it back the first time.

Media Drop-Off Locations

We have offices around Australia where media can be dropped off.

Ontrack Brisbane:

Suite 9, 28 Donkin Street
West End, Brisbane, QLD 4101
Free Consultation: 1800 316 658
Phone: 07 3255 1199
Fax: 07 3255 3099

Ontrack Sydney:

Coca Cola Place
Level 17, 40 Mount Street,
North Sydney, NSW 2060
Free Consultation: 1800 316 658

Ontrack Melbourne:

(Drop off temporarily closed)
Level 39, 385 Bourke Street
Melbourne, VIC 3000
Free Consultation: 1800 316 658
Phone: 03 9020 5120

Ontrack Perth:

Level 29, The Forrest Centre, 221 St Georges Terrace
Perth, WA 6000
Free Consultation: 1800 316 658
Phone: 08 6336 7040

Our Partners



Should I use a data recovery software?

How fast can you recover my data?

Will my data be safe?

Can you work on my device remotely?

Ontrack Engineer


Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.