As a Dell Partner, Ontrack is the best solution for successful recovery on Dell systems. Our Dell data recovery specialists can help get your data back.

Dell customers receive a FREE Evaluation plus a discount on all data recovery services and software!

Dell Data Recovery.

As a data recovery partner with Dell, we have been successfully recovering data from Dell storage systems for years. With over 35 years of experience and self-developed tools, we find the best solution for your data recovery.

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Free Data Evaluation
- Free data recovery consultation and 24/7/365 global service
- Access to the Ontrack® Online information center, a secure portal to easily view the status of your recovery.
20% Discount on Data Recovery Service and Software
- 100% guaranteed price quotes with no hidden or extra charges incurred.
- Ontrack Data Recovery Service

Dell Data Recovery Capabilities

We provide data recovery on all Dell data storage solutions, including:

Dell PowerEdge Tower Servers
PowerEdge Rack Servers
PowerEdge FX Series Modular Infrastructure
Dell PowerVault Structure
EqualLogic PS Series
Dell Storage MD Series
Dell Storage FS Series

855.652.2387 Begin your recovery

Data Recovery for all Dell Products

Every data loss is unique and there are many causes. Fortunately, Ontrack has the expertise to recover data from all Dell products and virtually any data loss situation.

Our data recovery experts routinely recover inaccessible email, text messages, pictures, contacts, video, music production, and other data types from Dell devices that have suffered file system corruption, impact, liquid and fire damage.If your data loss is time critical, please contact us immediately for the best advice.

Laptops and Tablets

Dell Alienware
Dell Dimension
Dell Chromebook
Dell G-Series
Dell Inspiron

Dell Latitude
Dell Precision Mobile Workstations
Dell Vostro
Dell XPS

Desktops

Dell Inspiron Desktops
Dell OptiPlex
Dell Precision Fixed Workstations

Dell Vostro Desktops
Dell XPS Desktops

Common causes of data loss on Dell storage systems.

There are many different causes of data loss in large server storage solutions: the data is no longer accessible due to a hardware or RAID error, humon error (such as accidental deletion), or corrupted data.

Ontrack has recovered data from the following scenarios:

Error on LUN Drives
Damage to the Virtual Machine (VM) or accidental deletion
Damaged or deleted snapshots
Deleted data in a Virtual Machine (VM)
Formed or newly installed LUNs
Formatting or reinstalling the Virtual Machine

If you experience data loss on a Dell storage system, contact our specialists immediately to receive a free consultation. The first data recovery attempt is critical for saving your valuable data.

Dell Data Recovery Case Studies

Review Ontrack data recovery success stories on Dell devices.

New tools made recovery from highly specialized EMC® Isilon® big data storage possible.

Feb 20, 2020

The Situation

The pharmaceutical company lost almost 4 million files of highly critical research and development data when moving files within the Isilon storage system.

The “lost files” were mostly raw data gathered from chemical analysis in ongoing laboratory research work. The firm, together with EMC support, was able to recover 90 percent of the data using a standard rebuild process. To recover the desperately needed remaining files, Ontrack was contacted by the customer for help. Ontrack worked with the EMC support in order to get detailed information on the situation.

The Isilon IQ 6000x, designed for big data, consisted of four nodes with 15 terabytes of data storage in total with 500 gigabyte hard drives installed.

It was set up as a single volume where all of the data was striped across the disks. Unlike a traditional RAID system, Isilon systems are built on the concept of a huge data lake where all data is stored and managed inside one data pool. To manage the system and this “data lake” a unique file system was created by Isilon called OneFS. In this case one of the four nodes inside the system experienced a kernel panic and several disks showed multiple errors. EMC was able to gather most of the files with a rebuild before a consistency check showed that several disks had errors. To recover the missing data, the file system had to be analyzed by the Ontrack team to find out how the data was laid out in the whole storage system.

The Solution

To find out how the data originally was distributed over the disks and determine the data mapping, Ontrack s own R&D department developed a brand new set of tools unique to the OneFS.

With these tools, an existing OneFS volume can be analyzed in depth and missing or faulty data file structures inside the “big” data lake can be discovered even more quickly. With the now gathered information on how the data structure of the Isilon system was setup, the engineers were finally able to rebuild and recover the missing data.

The Resolution

In the end, Ontrack engineers were able to recover almost all of the missing files with only a couple of bad files due to damaged encryption.

The client was delighted that Ontrack handled such a complex recovery so quickly. None of the confidential data was compromised and the solution provided by Ontrack was cost-effective and completed within a very short timeframe. With the newly developed tools for this case, Ontrack is currently the only data recovery service provider with the ability to recover data from Isilon storage systems.

Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Data Recovery for Dell Products