Twitter Q&A: Data Recovery from Virtualised Environments
On Wednesday, 24 October 2012 we held our inaugural twitter Q&A on data recovery from virtualised environments. With 10 different users asking over 25 questions ranging from how data recovery is performed on cloud & virtualised environments, to specific experiences encountered by Kroll Ontrack, to current industry trends in cloud computing.
Participants used the hashtag #odrqa Ernesto LoboErnesto Lobo.
Below we have selected some highlights from the twitter Q&A session.
Who | Tweet | When |
@M_R_MASON04 | How can you help me recover data from virtualised environments? | 13:02 |
@DrDataRecovery | @m_r_mason04 We have specialised engineers & custom data recovery tools so we are able to assist you with | 13:04 |
@DrDataRecovery | any virtualised data loss. | 13:05 |
@RuettigerPStone | What systems can you help recover data from? | 13:07 |
@DrDataRecovery | @ruettigerpstone Good Q. We are able to help with Microsoft® Hyper-V™, Oracle® VM VirtualBox®, Citrix® | 13:08 |
@DrDataRecovery | XenServer®... | 13:08 |
@DrDataRecovery | as well as VMware® vSphere™ virtual systems. 2/2 | 13:08 |
@foodflunky | What's the most common cause of virtual data loss | 13:23 |
@DrDataRecovery | @foodflunky Physical problems are still quite prevalent as well as different types of human error, incl. not having backups. | 13:25 |
@MrChumps | @DrDataRecovery If I lose my data in the cloud, the provider will recover it for me, right? | 13:36 |
@DrDataRecovery | @MrChumps Great Q. It is normally not the provider’s responsibility to recover lost data so check your contract &/or keep a backup! | 13:38 |
@djcsells | @OntrackUKIE what's the best place to restore my backups to? | 13:39 |
@DrDataRecovery | @djcsells Do not restore them to the same location as where you lost the data. A brand new drive is advisable . Thanks for the Q. | 13:44 |
@BreakieMartini | We need to do a recovery on a VMs - any tips? | 13:41 |
@DrDataRecovery | @breakiemartini Shutdown or migrate any other active VMs on the same volume that are thin provisioned or are | 13:45 |
@DrDataRecovery | using snapshots. 1/2 | 13:45 |
@DrDataRecovery | Any writing to the new blocks on the volume can overwrite recoverable data. 2/2 | 13:45 |
@craigahlawson | @DrDataRecovery @OntrackUKIE Do you find resistance from service providers to access storage arrays on behalf of clients? | 13:56 |
@DrDataRecovery | @craigahlawson Initially yes, however, once we go over the data recovery process they are generally happy to proceed. 1/2 | 13:59 |
@DrDataRecovery | @craigahlawson It comes down to how the data is divided on their system. They're happy when we can prove | 14:00 |
@DrDataRecovery | we'll only access the... 2/3 | 14:01 |
@DrDataRecovery | @craigahlawson affected client's data. 3/3. Great question. | 14:01 |
We would like to thank all of the participants tweeted their questions throughout the hour-long Q&A session.
If you have any questions regarding data recovery from virtual or cloud environments then please feel free to tweet our resident data recovery expert @DrDataRecovery, or alternatively give us a call.

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