Hard Drive FAQs

Ontrack performs hard drive recovery from any make, model, brand or operating system. We have experience with all types of data loss.

Why does my hard drive make clicking sounds?

Can you recover a water-damaged hard drive?

Is it safe to open my hard drive?

Can you repair a hard drive that isn’t spinning?

Will putting a bad hard drive in the freezer make it work?

Does hard drive data recovery always need to be performed in a cleanroom?


Hard Drive Case Studies

For 35 years we have remained the world leader for recovering from all types of hard drive data loss scenarios. Let the experts at Ontrack help you get your data back.


Hard Drive Blogs

What hard drive should I buy?

01 July 2021 by Tilly Holland

Choosing what hard drive to buy can become confusing due to the variety on offer. This blog aims to help you make an informed choice.

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What is a hard drive head crash? (Video)

02 May 2019 by Michael Nuncic

An explaination of what a hard drive head crash is and what to do if you experience one. Watch the video and read some head crash FAQs from experts.

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How to fix a corrupted hard drive

31 July 2020 by Tilly Holland

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The four most common physical failures in hard drives

01 March 2016 by Michał Cieślik

Over many years I’ve grown familiar with hard drives and their pros and cons. In this post I will focus on the physical failures they can present.

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Mean Time Between Failures: Can it help predict hard drive failure?

19 May 2015 by Sam Wiltshire

Here at Ontrack, we're well aware that data loss can affect anyone. For many of us, it comes in the form of hard disk drive (HDD) failure - an umbrella term for mechanical, electronic and logical defects that render the information stored therein unreadable.

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Recovering files from a hard drive with Ontrack EasyRecovery

23 April 2014 by Michael Nuncic

The members of the Ontrack customer service team see it every day: Many computer users call and need after an unexpected loss of data urgently advice. Often it comes out quickly in the conversation that the professional help of data recovery specialist is not necessary.

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How to recover your data when your hard drive is saying it needs formatting using Ontrack EasyRecovery

14 March 2014 by Mikey Anderson

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How to recover files from a formatted hard drive using Ontrack EasyRecovery

11 March 2014 by Mikey Anderson

Unfortunately unintentionally formatting a hard drive by mistake is a relatively common occurrence, but it definitely less common than deleting an individual file. The results of this particular scenario can vary due to the nature of what has been done and written back to the drive.

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What is a hard drive head crash?

13 December 2013 by Miriam Gandia-Roca

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Land a-hoy! The tale of two hard drives on a seafaring adventure.

16 October 2012 by Pedro Vasconcelos

Picture the scene: you’ve been sailing around the world on the holiday of your life, taken lots of pictures and videos, and you’ve carefully stored it all on your on-board laptops. Then, the day you’re due to make port back home, your boat capsizes, taking your laptops and your precious data down to Davy Jones’ locker.

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