Hard Drive FAQs

Ontrack performs hard drive recovery from any make, model, brand or operating system. We have experience with all types of data loss.

Why does my hard drive make clicking sounds?

Can you recover a water-damaged hard drive?

Is it safe to open my hard drive?

Can you repair a hard drive that isn’t spinning?

Will putting a bad hard drive in the freezer make it work?

Does hard drive data recovery always need to be performed in a cleanroom?


Hard Drive Case Studies

For 35 years we have remained the world leader for recovering from all types of hard drive data loss scenarios. Let the experts at Ontrack help you get your data back.


Hard Drive Blogs

What hard drive should I buy?

01 July 2021 by Tilly Holland

Choosing what hard drive to buy can become confusing due to the variety on offer. This blog aims to help you make an informed choice.

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What is a hard drive head crash?

02 May 2019 by Michael Nuncic

Take a look at our useful guide to find out what a head crash is and how Ontrack provided a solution for a customer who experienced it recently for her business.

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What to do if my hard drive is corrupted?

07 April 2022 by Ontrack Team

A ‘corrupted hard drive’ error message is enough to panic most people. In this article, we’ll go through the steps you’ll need to take to rescue your files.

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The four most common physical signs of hard drive failures

01 March 2016 by Michał Cieślik

Are you aware of the physical signs of hard drive failure to look out for? If not, discover the top four most common signs that can help prevent data loss early on.

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Mean Time Between Failures: Can it help predict hard drive failure?

19 May 2015 by Sam Wiltshire

Being aware of hard drive failures is highly important to prevent data loss. In this guide, we look at whether mean time between failures can help predict a hard drive failure before it happens.

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Recovering files from a hard drive with Ontrack EasyRecovery

23 April 2014 by Michael Nuncic

The members of the Ontrack customer service team see it every day: Many computer users call and need after an unexpected loss of data urgently advice. Often it comes out quickly in the conversation that the professional help of data recovery specialist is not necessary.

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How to recover your data when your hard drive is saying it needs formatting using Ontrack EasyRecovery

14 March 2014 by Mikey Anderson

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How to recover files from a formatted hard drive using Ontrack EasyRecovery

11 March 2014 by Mikey Anderson

Here is how to recover files from a formatted hard drive using Ontrack EasyRecovery. If you are in need of more help, be sure to contact our experts today.

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Land a-hoy! The tale of two hard drives on a seafaring adventure.

16 October 2012 by Pedro Vasconcelos

Picture the scene: you’ve been sailing around the world on the holiday of your life, taken lots of pictures and videos, and you’ve carefully stored it all on your on-board laptops. Then, the day you’re due to make port back home, your boat capsizes, taking your laptops and your precious data down to Davy Jones’ locker.

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Start your data recovery now with a free evaluation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.

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