Server FAQs

Explore our frequently asked questions of server data recovery! Contact our group of server recovery experts if you have questions on recovering data.

What types of server file systems can you recover from?

Can you recover corrupted virtual machine files from a server?

Can Ontrack recover from a server infected with ransomware?

Do we need to ship the server to an Ontrack office for data recovery?

Does Ontrack provide emergency NAS Recovery?

Does Ontrack EasyRecovery recover data from my damaged NAS?

Is it possible to recover deleted data from a RAID server?

Can Ontrack recover corrupted virtual machines from a server?

Are servers difficult to recover?

Do servers with data redundancy need a backup?

Does a NAS device require backups?


Server Case Studies

Curious how we've helped recover server data? Check out our server recovery case studies for more information about how we approach server data recovery.


Server Recovery Blogs

08 May 2018 by The Data Experts

Are you in the middle of a Microsoft® Exchange Server migration or consolidation? If you’re not thinking about it today, you may be soon. Let’s take a quick look at the options.

Read more

05 December 2019 by The Data Experts

When a data loss occurs on something as valuable as a server, it is essential to the life of your business to get back up and running as soon as possible. In this blog, we determine whether data recovery is possible from a server.

Read more

21 October 2019 by The Data Experts

Disaster recovery planning is a challenging process. During the planning phases, people naturally concentrate on tangible disasters such as fire, break-ins, and natural disasters. Data disasters should also be considered part of your disaster recovery plan.

Read more


Start your data recovery now with a free evaluation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation?:
Complimentary shipping is not available in your country.
By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
  • If you choose not to go ahead with the recovery after the evaluation, and would like your device returned, we will ship back to you for £9.60 (inc. VAT) for UK mainland shipping (next day service). Other delivery costs may vary. If you choose to go ahead and we cannot recover your data, we will return your device free of charge. Alternatively, we can securely destroy your media.
  • You authorise Ontrack to begin the evaluation immediately. During the free evaluation, you can cancel at any time. If you are a consumer and place an order, you have a period of 14 days in which to cancel the Order but you acknowledge that your right to cancel will be lost if Ontrack completes the evaluation before your notice to cancel is received. Full details for cancellation and your rights are set out in our Terms and Conditions. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.

For information on how we collect, process and retain your personal data, please see our Privacy Policy.