Please provide details of your data loss situation

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

Mobile Device

Mobile phone / tablet

PC / Laptop

Laptop / desktop


External hard drive

Memory Card

SD card





What is the main reason for your data loss?

Additional comments:

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +852 5808 7353

Contact details

Items denoted with * are required.

We will respond:

  • During business hours (9am - 6pm Hong Kong time Monday-Friday): During normal business hours (9:00AM to 6:00PM, GMT +8:00), a data recovery specialist will call you as soon as possible.
  • Outside business hours: the next working day.
  • Emergency recovery requests: If you need immediate data recovery assistance, please call +852 5808 7353 .