Hard drive recovery: the strength of Ontrack.
Ontrack is authorized by Western Digital, Fujitsu, Hitachi, Seagate, Samsung and Toshiba to open and repair their hard drives for data recovery without voiding the warranty.
Examples of media and hard drives on which we perform daily data recovery.
PATA (IDE, EIDE)
No challenge too big.
Whether it is the nature, severity or circumstance of the data loss, we understand that no two recoveries are the same.
Your dedicated data recovery specialist will work with you to determine the best course of action for your hard drive recovery.
Hard Drive Data Recovery Services
Trust Ontrack, the global leader in data recovery, to get your lost data back.
Any hard drive.
We can recover data from any make or model of hard drive. If your drive is inside a laptop, desktop or RAID, we'll let you know if it can be removed, or if you need to send us the whole system.
We can recover from all types of data loss, including deletion, reformatting, electronics failure, physical damage, water or fire damage, viruses, corruption and much more. Whatever your situation, we can help.
With over 35 years of data recovery experience, we know that data loss doesn't wait for a good time. That's why we offer a range of service levels to help you recover lost data 24/7/365.
If your hard drive is not working or is making clicking and/or grinding noise, it is experiencing a mechanical failure. This could be due to a head crash and/or motor failure.
Mechanical failures require a cleanroom environment in order to open the hard drive without causing further potential data loss. Contact one of our Data Recovery Professionals today to discuss the best recovery options for you.
Hard drive data recovery software.
If your hard drive is working, but you cannot access some or all of your files, then it is likely to be experiencing a logical failure. This could be due to a lost partition or accidental reformatting of the drive.
Common logical data loss issues include file deletion, corruption, or file directory damage from a virus or malicious program. If your hard drive is still recognized, you can try using our Ontrack EasyRecovery software to get your data back before sending your device to us.
Looking for more resources on our hard drive recovery capabilities? Access the Ontrack Hard Drive Recovery Knowledge Base.
View frequently asked questions, case studies, blogs and more!
The data recovery process.
From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle data loss situation – from simple to the most complex and catastrophic.
Know what can be recovered before you pay!
Ontrack offers the option to add our Ontrack® Verifile™ report with your evaluation which lists the recoverable files from your device and their condition.
After you receive the Ontrack Verifile report and a firm quote, you can then make the decision to move forward and pay for the full recovery.
Join over a half million people and businesses who have trusted Ontrack to recover their data.
Useful tips for increasing data recovery success.
Turn off the power. If your hard drive is making strange clicking or grinding noises, this is a sign that your drive might have experienced a head crash and is not reading the data correctly. A head crash can result in permanent, unrecoverable damage to your files if the drive continues to run.
Reformatted or Deleted Files
Whether it was an accidental delete or if your files have gone missing, our DIY data recovery software might be your answer. Download a free trial of the software for a list of recoverable files. If the files you are searching for are recoverable, simply purchase the full license to download the data.
Hard Drive Recovery FAQs
What do you do when your hard drive isn't detected?
Sometimes our storage devices, hard drives, memory cards or other USB sticks are not recognized by the operating system, making it impossible to access our professional or personal data.
Here is some essential advice about what to do when a drive is not recognized.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.