With over 30 years of experience, we are the industry leader in data recovery.
Backed up by the world's largest R&D team in data recovery, as well as exceptional customer support, we make sure that your data recovery experience is first class. With data recovery services to suit customers ranging from home users to the largest businesses, Ontrack can help get your data back.
Data Recovery for Individuals
We understand that data recovery can be a daunting prospect. Many of our customers may not have considered or even heard of data recovery before the need arises.
At Ontrack, we have a variety of service offerings to cater for individual customers, and a friendly customer support team to help take you through the process and explain how it all works. When you choose Ontrack, you get the backing and expertise of the world’s largest data recovery company, with the hands on support of a dedicated local team.
Data Recovery for Businesses
When data loss affects your business, time and precision are critical. Ontrack offers escalated service levels and a dedicated Data Services Representative to guide you through the data recovery process from start to finish.
Our team of engineers and global R&D team mean we have the tools and capabilities to help recover from any data loss situation. From SD cards to enterprise storage, no recovery is too small or too complex for Ontrack. Over 50,000 clients from small businesses to Fortune 500 companies rely on our best-in-class data recovery services each year. With unmatched expertise to solve the most complex data loss challenges, Ontrack can help get your business data back.
Software Data Recovery Options
For devices that are still working correctly but have lost data due to logical issues such as corruption or accidental deletion, Data recovery software can be a good first step.
Ontrack EasyRecovery software for Windows and Mac allows you to perform precise file recovery of data lost through deletion, reformatting, and a number of other data loss scenarios. EasyRecovery Photo and EasyRecovery iPhone offer specialist tools for those unique data loss situations. Follow the link below for more information on what the different versions of EasyRecovery have to offer.
Our simple 4 step data recovery process
We ensure that our process is transparent, quick and safe. You'll be informed every step of the way for complete peace of mind.
Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.
The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.
Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.
Flexible Payment Options
We understand data recovery is often an unexpected need, which is why we offer extensive payment plan options through Affirm.
Multiple Service Offerings
Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.
We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.
Recoveries and Counting.
Percent success rate.
Years of experience.
How fast do you need your data back?
We understand the urgent need to recover data and offer service levels to meet your needs.
StandardAverage of 10 - 20 business days
PriorityAverage of 5 -7 business days
EmergencyAverage of 24 hours
At each service level our engineers analyze your media to determine the condition of the data. As a result, you will be provided an option to receive an online report showing all recoverable files before you decide to proceed with the recovery. After your data is recovered, it's returned on the media of your choice (HDD, CD, DVD, tape, USB drive) or made available for encrypted download from a secure server.
We know data loss can be a stressful experience, so we’ve made a series of videos to answers some of the most common questions that we get asked in regards to data recovery.
In this video, we discuss the following data recovery queries:
- What to do when you've lost your data
- How the data recovery process works from start to finish
- How long the data recovery process takes
If you find yourself in a data loss situation, contact the experts at Ontrack.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.
- Data Recovery 101: How to Diagnose Your Data Loss Situation
- Enhanced Data Recovery Customer Portal Streamlines Process
- Giving You An Inside Look at the Data Recovery Process
- When a Data Center Data Recovery Becomes Disaster Recovery
- The World's First Successful Data Recovery Project
- A Day in the Life of a Data Recovery Cleanroom Engineer