Hard Drive Shipped Ontrack is committed to supporting data recovery needs around the globe during the COVID-19 crisis. Media drop-off has been temporarily suspended and we encourage you to use our free shipping services during this time. We are able to provide global support through several options including our remote data recovery services.

Ontrack has performed over 500,000 successful data recoveries

Backed by the world’s largest R&D team, we have the knowledge and ability  to address your data recovery needs.

50,000 customers from consumers to FTSE 100 companies rely on our best-in-class data recovery services each year.

If data can be stored on it, we can recover it

Expert data recovery from any situation, any storage platform, anywhere, anytime.

Hard Drive SSD Server RAID VMware Cloud SD card File Digital photo Mobile Tape NAS, SAN, DAS Apple Windows Linux/UNIX

Data recovery services

Solutions from 12 hours to 30 days

All types of devices recovered from

Self-service to full account management

Best-in-class data recovery services

A transparent process

Designed with you and your data in mind.

Your dedicated data recovery consultant will guide you every step of the way from your free consultation, all the way through the recovery process until you can access your recovered data.

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Try our Freeval service

Discover what is recoverable quickly, easily and without commitment

Send us your damaged storage media and receive a free data recovery evaluation report within four hours*

Find out more about Freeval

*For single hard drives < 6TB. Hard drives 6TB and over will be within 24 hours. Mobiles and tablets will be within 48 hours.

Hard drives under 6TB

Our simple process quickly provides you with the information you need to make an informed decision about your recovery.

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Multi-drive and servers

An extension of our popular Freeval service, now available in two service options: In-Lab and Remote Data Recovery.

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Smartphones and tablets

Get a free data recovery quote for your mobile device. We also offer a full repair service.

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Timing is critical

We understand data can be very time-sensitive and offer different service levels to meet your needs.


Evaluation: around 4 hours

Recovery: 7-10 business days


Evaluation: around 4 hours

Recovery: 2-5 business days (inc. Saturdays)


Evaluation: around 4 hours

Recovery: 12-24 hours

Please note: time estimates for the evaluation and recovery processes can vary depending on data sizes and transfer speeds.

They don't call us the world leaders for nothing...

Don't just take our word for it; hear what our customers have to say:

Get your data back

Ontrack can help recover your data. From the largest government or enterprise organisations to home users who may have lost their data, you can trust us.

01 960 9265 Get your free consultation