Wednesday, April 26, 2000

Ontrack delivers help for computer users attacked by the CIH (Chernobyl) virus

With the CIH virus again affecting thousands of computer users across the globe, ONTRACK Data International, Inc. (NASDAQ: ONDI), a leading provider of data availability software and service solutions, announced immediate availability of data recovery remedies for the CIH virus, also known as the Chernobyl virus. The company is offering three different solutions ¡X EasyRecovery„§ ¡§do-it-yourself¡¨ data recovery software, in-lab data recovery services and Remote Data Recovery„§ services. Information on these solutions is available at

¡§We have the technology that allows us to recapture the portions of the system's data that were destroyed by the CIH virus,¡¨ said Jim Reinert, director of worldwide software for Ontrack. ¡§It should never be assumed that lost data is unrecoverable, because in most cases, data recovery is possible. The most important thing to remember is not to panic.¡¨

Originally discovered in June 1998, the CIH virus contains malicious code that is activated on the 26th day of each month, appearing in its most widespread form on April 26, 1999, and again today. ¡§The number of calls coming into some of our data recovery labs across the world has doubled today, due to the CIH virus,¡¨ said Reinert.

Ontrack data recovery engineers have seen the CIH virus attack systems in two different ways . In the first way, the virus attempts to flash overwrite the basic input/output system (BIOS) memory. If the virus successfully executes this payload, the computer will be unbootable, but the data on the hard drive is recoverable. In the second way, the virus destroys critical data on the hard drive. At this point, the hard drive in not accessible and a data recovery method is necessary to restore access to user files.

Information about the CIH virus will be updated regularly on the Ontrack Web site at

Ontrack, a leading provider of data availability software and service solutions, helps customers protect, manage, recover and discover their valuable data. Using its hundreds of proprietary tools and techniques, Ontrack is able to recover lost or corrupted data from virtually all operating systems and types of storage devices through its do-it-yourself, remote and in-lab capabilities. With its Electronic Information Management business, Ontrack specializes in searching, recovering and analyzing computer information ¡V such as e-mail and user data ¡V for use in legal matters. Ontrack also offers a line of award-winning software tools to help prevent critical data loss through a broad line of problem-solving, file-management and productivity utilities. In addition, Ontrack recently introduced its RapidRecall„§ line of backup and restore software and services for remote users.

Ontrack can be reached through its World Wide Web site at or by calling 800-872-2599 (612-937-5161). In addition to its Minneapolis headquarters, Ontrack operates other locations in Los Angeles, Boulder, Colo., Washington D.C., New York, London, Paris and Stuttgart. Ontrack also makes its data recovery services available in Tokyo through its strategic alliance with Y-E Data, a company with over 25 years of experience in storage devices.# # #ONTRACK and all Ontrack brands and product names used herein are trademarks or registered trademarks of ONTRACK Data International, Inc. in the United States and/or other countries. All other brands or product names are trademarks or registered trademarks of their respective holders.

Media Contact:

Ben Blomberg, 952-516-3617,