Wednesday, May 10, 2000

World's first fix to “I Love You Bug” now available online

ONTRACK Data International, Inc. (Nasdaq: ONDI) has released the world's first fix to the devastating “I Love You Bug” that has infected computer systems around the world. The company's EasyRecovery™ for VBS.LoveLetter Worm software restores MP2, MP3, JPG and JPEGs to their original usable condition. This software is available online at, a special Web site set up to accommodate panicked computer users worldwide. The software was created by ONTRACK engineers who worked around the clock to solve this devastating problem.

“Our software represents a breakthrough solution and alternative to recreating massive collections of music and photo libraries from a user's hard drive,” said Mike Rogers, Ontrack Chairman and CEO.

Unlike some recovery utilities, which put data at risk by attempting to repair and rewrite the corruptions on the original drive, ONTRACK's software never writes on the original drive and its evaluations are non-invasive, thereby offering continuous protection of the original data.

“Our software solution has been beneficial to users who have lost valuable data due to this malicious virus,” says Rogers. “In fact, the authors of this press release contacted us based on their successful use of the product to recover files from infected computers throughout their office network.”

“It was devastating to risk losing our entire collection of music and graphic files,” says Gregory Matusky, president of Gregory Communications, Inc., based in Ardmore, PA. “We searched throughout the weekend to find a fix. In fact, our computer consultants told us to delete all infected files because there was no one way to recover the information. But after downloading ONTRACK's software, it completely restored our files and proved to be a Godsend that we felt others should know about.”

The program is not an anti-viral program, and ONTRACK recommends that users first clean their hard drive of the virus with any number of anti-virus software. Once cleaned, however, ONTRACK's software recovers damaged MP2, MP3, JPG and JPEG files corrupted by the I Love You Bug.

EasyRecovery for VBS.LoveLetter software, which costs $49.95, can be downloaded from For more information about the software, contact Ontrack at 800-872-2599.

Ontrack, a leading provider of data availability software and service solutions, helps customers protect, manage, recover and discover their valuable data. Using its hundreds of proprietary tools and techniques, Ontrack is able to recover lost or corrupted data from virtually all operating systems and types of storage devices through its do-it-yourself, remote and in-lab capabilities. With its Electronic Information Management business, Ontrack specializes in searching, recovering and analyzing computer information – such as e-mail and user data – for use in legal matters. Ontrack also offers a line of award-winning software tools to help prevent critical data loss through a broad line of problem-solving, file-management and productivity utilities. In addition, Ontrack recently introduced its RapidRecall? line of backup and restore software and services for remote users.

Ontrack can be reached through its World Wide Web site at or by calling 800-872-2599 (612-937-5161). In addition to its Minneapolis headquarters, Ontrack operates other locations in Los Angeles, Boulder, Colo., Washington D.C., New York, London, Paris and Stuttgart. Ontrack also makes its data recovery services available in Tokyo through its strategic alliance with Y-E Data, a company with over 25 years of experience in storage devices. ###

ONTRACK, EASYRECOVERY and RAPIDRECALL are trademarks or registered trademarks of ONTRACK Data International, Inc. in the United States and/or other countries. All other brands and product names are trademarks or registered trademarks of their respective holders.

Media Contact:

Ben Blomberg, 952-516-3617,