Monday, July 16, 2001

Ontrack introduces critical data recovery service for Microsoft Exchange and SQL servers

Service halts downtime and costly ramifications of lost data

MINNEAPOLIS – July 16, 2001 – ONTRACK Data International, Inc. (NASDAQ: ONDI), a provider of data availability software and services, today announces the launch of their data recovery services for both Microsoft® Exchange and Microsoft® SQL servers. The services, available through the company’s Remote Data Recovery™ or in-lab facilities, minimize downtime and the cost of low productivity by reestablishing inaccessible data due to server hardware or software failure.

Utilizing Ontrack’s proprietary data recovery tools, this critical service can recover lost data from Exchange Server v5.0, v5.5 and 2000, as well as from SQL Server v6.5, v7.0 and 2000. IT administrators can utilize Ontrack’s services to recover lost data due to catastrophic server hardware failures including RAID controller errors and hard disk drive failure, as well as software failures such as internal database corruption, accidental truncation or deletion of database files, and deletion of database objects. Ontrack’s data recovery services can restore and repair database files into new readable files that are quickly accessible, saving businesses what could be staggering financial, legal and productivity ramifications.

“As mail and database servers increasingly become the core structure of businesses, the maintenance and reliability of these servers becomes essential. In turn, the demand for reliable service and critical data recovery is on the rise,” said Greg Olson, director of worldwide data recovery for Ontrack. “Ontrack’s proprietary remote and in-lab data recovery services can now provide peace of mind to businesses that rely on Exchange and SQL.”

"When our Exchange server recently failed, we were unable to restore our data from the backup tape, and feared that seven years' worth of emails, contact information, calendar entries and more were permanently lost," said Rob Kleinpeter, network administrator for the Louisiana State Legislature. "Ontrack was able to reconstruct the entire database in the Governor's office remotely and securely, with very little downtime. This service made a huge difference, and saved us a great deal of time andenergy."

For more information on remote or in-lab data recovery services for Exchange and SQL, contact Ontrack 24 hours a day, seven days a week at 800-872-2599 or go to their Web site at

About Ontrack
Ontrack provides data availability software and service solutions, helping customers protect, manage, recover and discover their valuable data. Using its hundreds of proprietary tools and techniques, Ontrack can recover lost or corrupted data from virtually all operating systems and types of storage devices through its do-it-yourself, remote and in-lab capabilities. Ontrack DataTrail™ electronic discovery solutions helps companies, law firms and federal agencies quickly and cost-effectively recover electronic information for use in legal matters. Ontrack also offers award-winning PC utility software programs and services to help prevent critical data loss through a broad line of problem-solving, file-management and productivity utilities. Ontrack can be reached through its World Wide Web site at or by calling 800-872-2599. In addition to its Minneapolis headquarters, Ontrack operates other locations in Los Angeles, Boulder, CO., Washington D.C., New York, London, Paris and Stuttgart. Ontrack also makes its data recovery services available in Tokyo through its strategic alliance with Y-E Data, a company with over 25 years of experience in storage devices.

Media Contact:

Ben Blomberg, 952-516-3617,