Try our new free evaluation service for single drives:
Free evaluation in only 4 hours!
We have performed over 500,000 successful data recoveries.
Our specialists will exhaust all options to recover data. Backed by the world’s largest R&D team, they have the knowledge and ability to create custom solutions for you.
Try our Freeval service
Discover what is recoverable quickly, easily and without commitment
Send us your damaged storage media and receive a free evaluation report within four hours*Freeval service
*For single hard drives < 6TB. Hard drives 6TB and over will be within 24 hours.
Single Hard drive Recovery
Our simple process quickly provides you with the information you need to make an informed decision about your recovery.More information
Timing is critical
We understand data can be very time-sensitive and offer different service levels to meet our customer’s needs.
Approximately 4 hours
Average of 7 business days
Approximately 4 hours
Average of 3 business days
Approximately 4 hours
Average of 24 hours...
We work around the clock (24/7) until complete
At each service level, our engineers analyze your media, determine the condition of the data and provide you with an option to receive an online report showing all recoverable files BEFORE you need to make decisions to proceed with our service. After your data is recovered, it's returned on the media of your choice (HDD, CD, DVD, tape, USB drive).
Our recovery services are tailored to your needs
If your storage has suffered physical damage, recovery in a Cleanroom environment is the only option. Other types of data loss scenarios have the option of fast and secure Remote Service or Onsite Recovery by our team of experts.
Speak with one of our specialist to see which option is right for you.
Know what can be recovered before paying for a full recovery
Our service allows you to know what you are paying for before you agree to and pay for a full recovery. Each evaluation includes an option to receive a Verifile™ Online Data Report which lists the recoverable files and the condition of each. If selected, this will be included with your final price quote so you can see exactly what you are paying for and make an educated decision.Learn more
Your data is in safe hands
We respect personal and critical data. When you entrust your data to Ontrack, you can rest assured that we'll take every precaution to guard it like our own.
Ontrack is the global pioneer of data recovery, trusted by over 50,000 people and businesses in similar situations, including NASA, who trusted Ontrack to recover data from the Columbia Space Shuttle.
Track your recovery
Our customers have the ability to track their data every step of the way. Get updates 24 hours a day 7 days a week with our Ontrack® Online™ customer portal. You will receive a login once your contract has been accepted and your media is received in by us.Login
Data is our passion and it shows
Our customers are passionate about their data and their recovery service. Their happiness is our greatest reward.
I found your company when I visited the WD My Cloud website to troubleshoot my broken device. They had a list of vendors including your company. I chose your company because of the ability to chat and get info immediately, professionalism of the rep I chatted with, and timeliness of your process. Your price was fair and competitive. I was also impressed with the constant communications/status updates via email and the ease to sign on to view documents and make payment. I am a very satisfied customer. It is quite unnerving to think you’ve lost years of family pictures and videos forever! Ontrack really saved the day and added no additional frustration in the process. We are so appreciative! Thank you!The Brown Family , From Gaylord, Michigan
After my hard drive experienced physical damage, I contacted Ontrack to recover my data. The level of customer service that I received was outstanding. I was constantly kept up to date on the status of my recovery, and the entire process was quick and hassle-free.Brigid Massaro , GE Healthcare
We just wanted to send a letter to you to thank you for recovering the pictures and videos from our damaged iPad. In June our IPad had been severely damaged when it fell off the back of the car in a drive way and was run over at least twice. We were so incredibly happy with our recovery, we had several years of family history and events recorded on the iPad that were irreplaceable. Hopefully we will not have to go through something like this again, but it is great to know that there is a company like Ontrack out there to help people get their precious memories and critical data back when the worst happens. Thank you all so much!Jim and Cathy Smiley
Start recovering your data!
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.Call us 855.558.3856 Request free online quote
Answer a few simple questions about your situation and you will receive a comprehensive report detailing what to do and not to do after suffering a data loss.Begin
We're passionate about data
Oct 24 2018