Ontrack and RAID data recovery

Ontrack offers data recovery services for all major RAID architectures. This includes, RAID levels 0, 00, 1, 10, 1E, 1E0, 2, 3, 4, 5, 50, 5E, 5EE, 6 and 60. We also work for a large number of proprietary RAID arrays. The continuous development of our software tools ensures that we use the latest state-of-the-art and proprietary techniques to achieve the best possible data recovery. In addition, the research & development team assists our engineers in data recovery when they are confronted with unusual proprietary RAID arrays, through custom tools created especially for the occasion.

We are recommended by most RAID vendors such as HP, Compaq, Dell, Adaptec, IBM, Intel, Promise, LSI Logic, Mylex, Xiotech and Netsan. All have their own RAID configuration, a specific data block size, and a parity size and unique symmetry.

Our RAID recovery capabilities do not just stop at NTFS, our skills also extend to MAC, UNIX, FAT and VMware RAIDs.

RAID data recovery

The different types of RAID

RAID configuration, including the number of disks used, determines the type. As a reminder, the RAID that stands for Redundant Array of Independent Disks or Redundant Independent Disk Array is a storage solution that distributes data across multiple small disks that together form a single system. In addition to being less expensive, this device has a high level of performance and data security as RAID tolerates breakdowns better.

Today, there are nearly twenty types of RAID, if not more including configurations sometimes considered obsolete- among which is the RAID 2. Of all these RAID configurations, the most common are the RAID 0, RAID 1, RAID 10, RAID 2, RAID 3 and 4, RAID 5 or RAID 6.

RAID 0 is a system that uses only two disks and provides fast access to data. The RAID 1 also uses two disks and writes duplicate information. If one of the disks is damaged, you will find your data on the other. To benefit from the performance of RAID 0 and the security offered by RAID 1, RAID 5 was created. With a good distribution of data, RAID 5 combines speed and fault tolerance. The RAID 6 has the same advantages as RAID 5, but with the added bonus of better writing speed.


RAID 0 is the classic data stripping configuration, where data is written across all drives resulting in faster access. However, this performance carries a risk, if one or more disks cause a disaster in a RAID 0, then a serious loss of data can occur. The diagram below shows how the data is distributed across the matrix.

An example of a data recovery situation: a file was created that occupied data stripes 1 – 4, if drive 2 were to fail and the 2nd stripe lost, the file would most likely become corrupted. Another way to look at it would be if one drive fails, the largest possible good file would have to be smaller than the combined size of the remaining stripes.



This is the RAID level that sets up disk mirroring; the data on the primary disk is duplicated onto the other. There are no performance gains for this RAID, but if one drive fails, then you will have a backup on the second one.


RAID 0+1 and 1+0

To gain performance and/or additional redundancy the standard RAID levels can be combined to create hybrid or nested RAID levels, RAID types that provide redundancy are typically combined with RAID 0 to boost performance.

As you can see from the diagrams below, these two levels of RAID are a combination of RAID 0 and RAID 1. The difference between the two is the actual position of the RAID array, shown by the diagrams where the bands are in bold.

RAID 01 is configured so that RAID 0 is a mirror copy.

The advantage is that when a drive fails in one of the level 0 arrays, the missing data can be transferred from the other array. However, adding an extra hard drive to one stripe requires you to add an additional hard drive to the other stripes to balance out storage among the arrays.

A disadvantage for this configuration is that is cannot recover from two simultaneous drive failures, unless the drives are from the same data stripe. In the diagram; if drives 1 and 5 failed the RAID could be rebuilt, but if 1 and 4 failed it would result in data loss.


RAID 2 comprises of data striping at a bit level with a dedicated parity drive. This level uses hamming error detection codes and is intended for use on drives that do not have built-in error detection. For this reason, RAID 2 is not commonly used anymore.

RAID 3 and 4

RAID 3 and 4 both use striping with a dedicated parity drive, the difference between the two is that RAID 3 stripes at the byte level while RAID 4 stripes at the block level. RAID 3 is seldom used these days due to the poor performance of byte level striping, RAID 4 is better with block level striping but still suffers slower write performance due to the parity having to be updated on every write.


RAID 5 is generally considered to be the best compromise between fault-tolerance, speed and cost. It stripes the data in the same way as a RAID 0, but it also stripes the parity information across all the drives as well. How the RAID array distributes the parity and data across the drives is vender specific but will almost always be one of four ways, left asymmetric, left symmetric, right asymmetric and right symmetric. In the diagram below you can see how the data moves over or around the parity, also the direction of the parity across the drives.

The direction of the parity is the easiest to spot, as you can see it either slopes to the right or left. Within asymmetric RAID the data stripes ignore the parity, jumping over it to the next available space. Symmetric RAID are a little more complex with the data striping, once the data hits a parity block it will move across and down onto the next stripe set.



RAID 6 is an extension of RAID 5; it follows the same data and parity distribution but with an added parity block in each stripe. The main reasoning behind this is you can have two simultaneous drive failures and the RAID will not lose any data. In smaller RAID the chance of two drives failing within a short period of time is slim, but as RAID arrays grow in size so does the probability of drive failures. For this reason, RAID 6 is normally only recommended in larger RAID systems.

Performance wise it is very similar to RAID 5, write speeds are high because the data and parity can be written to all the drives but read access is slower due to the delay in skipping two sets of parity.

Get your data back

Ontrack can help recover your data. From the largest government or enterprise organizations to home users who may have lost their data, you can trust us.

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