Recover from RAID Systems

Our engineers, backed by over 25 years of data recovery research, experience and development, have the knowledge and tools to get your data back. We perform RAID data recoveries on:

  • Any RAID level
  • Any RAID controller, RAID architecture including software-defined storage(SDS)
  • Any hard drive type, make or model

Don’t see your RAID type listed here? Find out more about RAID recovery or call us for a free consultation about your specific setup.

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RAID recovery services

Whether your device has suffered physical damage or undergone a logical failure, we offer you a range of services to match your specific needs.


The best recovery option for any type of RAID system, no matter what data loss situation has been experienced.

This recovery service is provided in our state-of-the-art data recovery lab and ISO-5/Class 100 cleanroom environment to ensure the safety of your data.

Remote RAID Data Recovery

Your data is recovered remotely without your media ever leaving your premises. We connect to your system via the Internet to perform a live recovery.

Available when the storage device or system is still operational.

On-site Recovery

If your RAID system cannot leave your premises, our engineers can bring their recovery expertise to you.

This option is only available for emergency service. For on-site data recovery, the storage device or system must be operational.

Custom RAID data recovery

We offer custom-designed recovery solutions for proprietary RAID systems and/or highly complex enterprise-level systems.

Our R&D team will work with your IT staff to create an emergency solution to retrieve your data.

Speak with one of our data recovery consultants to decide which option is right for you.

Service Options

Common causes of RAID data loss

Each RAID data recovery is unique, but there are a few common causes for data loss.

Human error

Whether on accident or completed with malicious intent, data loss from reformatting, reinstalling or volume overwrite can be conquered by expert data recovery engineers.

Power issues

RAID systems can be affected by loss of power, power cycling and power surges causing loss of data. RAIDs running in a degraded state are especially vulnerable, as power issues can cause out-of-sync drives to be reincorporated into the array. In these cases, our teams have the tools and expertise to map the data and logically rebuild the RAID in order to extract the required data.

Mechanical issues and failed rebuilds

RAID systems are built to withstand individual drive failure, but once a RAID is running in a degraded state, the workload of the remaining drives increases and so does the risk of additional drive failures. Additional drive failure can lead to failure of the RAID. We have the clean room environment and expertise required to recover data from failed drives, combined with the logical skills and tools to rebuild and repair file systems from failed or partially rebuilt RAID systems.

Natural Disasters

Fire, water, dirt and other contaminants from natural disasters can destroy a RAID floor in an instant. Rebuilding file systems from a RAID affected by a natural disaster takes specialized facilities, knowledge and tools to decontaminate the drives and logically rebuild the data. Ontrack has state-of-the-art tools and cleanroom environments to safely recover from physically damaged drives.

The different types of RAID

RAID configuration, including the number of disks used, determines the type. As a reminder, the RAID that stands for Redundant Array of Independent Disks or Redundant Independent Disk Array is a storage solution that distributes data across multiple small disks that together form a single system. In addition to being less expensive, this device has a high level of performance and data security as RAID tolerates breakdowns better.

RAID configurations

Why choose Ontrack?

We have 30 years’ experience successfully performing highly technical RAID recoveries. We also have specialized facilities and the storage capacity to handle large amounts of data.

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Start recovering your data!

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

855.558.3856 Get a free quote

RAID data recovery software

Using Ontrack EasyRecovery Technician, you will be able to recover data even if the rebuilt operation has failed and does not need the controller card in order to run, to build virtual RAID, search deleted/lost RAID volumes and recover RAID data.

Ontrack EasyRecovery Try it Free