Expert Ransomware data recovery

Our number one goal is to support you in your efforts to return to business-as-usual after a ransomware attack. While no two ransomware cases are the same, Ontrack has success in recovering from all types of ransomware cases.

Understanding Ransomware

There are three main types of Ransomware:

  1. Scareware. The simplest form of Ransomware. These consist of fake applications or programs that mostly come as fake anti-virus or clean-up software.
  2. Lock-screen viruses. The second-most dangerous Ransomware type. When infected, the virus locks the user’s computer and displays a full-size window with a message that a cybercrime was perpetrated on this PC. The user must pay a ransom to unlock the computer.
  3. The new encryption Ransomware. The most dangerous Ransomware type. After gaining access to the victim’s computer, the attacker infiltrates the computer’s data and file structure to encrypt every file and folder on the computer.
recovery from ransomware

Next steps in recovery from ransomware

  1. Remain calm. Rash decisions could cause further data loss.
  2. Check your most-recent set of backups.
  3. Never pay the ransom because attackers may not unlock your data.
  4. Contact a specialist for advice and to explore recovery options.



Every day there is new information on ransomware and the impact it is having globally. The news is frightening, and concerns are growing.

No organization is safe from malware, and it is impacting local/state and federal governments, small to large global business and profit and non-profit organizations. The more information that we have on the subject will allow us to prepare better and prevent an attack from happening.

Ontrack has created important information that will educate you on the statistics and how to avoid ransomware within your organization.


Download the whitepaper

Protect yourself from Ransomware - contact us to speak with a data recovery expert and to explore recovery options.