Buffalo and Ontrack Partnership

Data loss is a nightmare scenario for every user. Despite reliable storage solutions with extensive backup capabilities, failures can still happen.  Whether it’s the result of human or technical error, a faulty backup strategy, or a chain of unfortunate circumstances, Buffalo customers can rest easy.

To better assist in such cases, we’ve signed a partnership with the leading data recovery company, Ontrack. Effective immediately, Buffalo customers can rely on Ontrack's data recovery expertise and benefit from a free evaluation and 10% discounted price on recovery services.

Full Service Data Recovery

For media that has been physically damaged or is not operating properly, our in-lab data recovery is the best option.

Every in-lab recovery includes:

  • A free phone consultation to discuss the best recovery option and timeframe for you.
  • An Ontrack® Verifile™ Report takes the guesswork out of data recovery. See a list of all files that can be recovered and their condition before you agree to pay for recovery.
  • A high-security data recovery protocol to keep our customer’s data safe and secure.
  • Local ISO 5  cleanroom environments.
  • Ontrack® Online Information Center where you can track your recovery from start to finish.
  • Free courier service.

Complete the form or contact us for a free, no-obligation consultation and price quote.

Ontrack Throughout Southeast Asia

Tel:+65 6296 5131
WhatsApp: +65 8721 0420

Tel: 1800806761
WhatsApp: +65 8721 0420

Tel: +65 6296 5131
WhatsApp: +65 8721 0420

Tel: 0078036510029
WhatsApp: +65 8721 0420

Tel: 180016510788
WhatsApp: +65 8721 0420

Hong Kong
Tel: +852 2586 5805
WhatsApp: 6071 6519

Please provide details
of your data loss situation



  • Free service consultation and quote.
  • During normal business hours (9:00AM to 6:00PM, GMT +8:00), a data recovery specialist will call you as soon as possible.
  • After normal business hours, you will be contacted the following business morning.
  • If you need immediate data recovery assistance, please call +65 6296 5131.



The information contained in the form is used for the free consultation to assess your data loss and determine solutions and pricing options.

For your privacy, Ontrack® Data Recovery does not supply customer information to other third party marketers.