Ontrack is a global data recovery company that works closely with major OEM vendors. Ontrack and Lenovo understand how important your data is. That's why we've teamed up to provide you the best protection you can get with the Data Recovery Protection Plan.
Data Recovery Protection Plan
Product Registration to Activate Protection Plan.
Purchase selected Lenovo System X Servers, and it comes with a 1 year of complimentary data recovery support.
There is also the option to extend this data recovery support to 3 years at a fraction of the normal cost.
- Safe handling of your files with fast, secure and confidential data recovery.
- Expert data recovery performed by experienced professionals in Singapore's most advanced data recovery clean room environment.
- Mitigate potential loss of business revenue by recovering crucial data back.
The Ontrack Data Recovery Protection Plan covers data recovery in the event that mechanical or software-related issues with your server hardware result in the inaccessibility of your files. Data can be recovered from disk drives or solid state drives installed on your device.
This Service Includes:
- One data recovery attempt for selected Lenovo System X servers with valid Lenovo hardware warranty, up to 5 hard disk RAID configuration. This service is on a reasonable effort basis and does not guarantee the recovery of (all) data in all cases.
- Only valid with selected Lenovo System X hard disks.
- Data recovery service only applies to data loss resulting from Lenovo System X hardware failure, accidental file deletion, accidental system format.
- Data Loss from virtualisation software and software application corruption are not covered in this plan. Those types of recoveries are subjected to additional charges.
- Access to a service portal to view the status of the data recovery process and the evaluation report.
- Read full terms and conditions.
- Valid with official purchase invoice and sold through Ingram Micro’s authorised Singapore resellers.
- Ontrack Data Recovery will not void your hard disk warranty.
- Data Recovery service is performed on a best effort basis. It does not guarantee the recovery of (all) data in all cases.
- Customers will need to provide their own backup media to store the recovered data.