Poorly marked, unlabelled or damaged tape archives can prevent you from conducting restore requests and destroying end-of-life data correctly.
At Ontrack, we can help you:
- Prevent accidental destruction of archive data
- Avoid compliance or litigation issues
- Decrease the time taken to search and restore data
- Reduce costs associated with retaining legacy tape data
What's the danger with unmarked backup tapes ?
Tape audit process and consultation
All tape audits can be tailored to your needs, but our basic process includes:
We search for tapes that might be unsupported by your current IT infrastructure or that have been cataloged incorrectly.
Understand what storage technology you have in-house and verify that your team have the skills and time required to access legacy data.
Data retention analysis
We can identify any end-of-life data within your tape library and assist with destroying it effectively and in a timely manner.
We can help you test the health of your tape archives to avoid discovering damaged media during a time-critical restoration request.
Find out more about our tape services in our information sheet .
Creating order in the tape library
Are you facing a large number of archived data and tape libraries and need a quick overview?
If so, Ontrack can help you:
- Prevent the accidental destruction of archive data, especially if the media is still within the legal retention period
- Avoid compliance or litigation issues
- Reduce the time to find and recover data
- Understand the data that you have to comply with the GDPR
- Reduce the cost of storing older tape data
FAQ: Audit tape archives
You have a number of tapes but do not know what's on them. Perhaps you do not have the backup software to restore the tapes.
Try to get a copy of the backup software by contacting a software vendor or distributor online or in a shop. If the software is very old and not available anymore, or if you are affected by some of the common tape and backup media problems, you should get in contact with data recovery experts. Specialists such as Ontrack have very specific tools and hardware for a range of tape media, which aren’t available in the market anymore, to gain access to your tape data without the need for the old backup software.
This problem often indicates that either a driver is not working correctly or the backup/tape storage system software is not properly installed. Reinstall them and then try to access the library. If this is still not possible, you should get in contact with data recovery experts, such as Ontrack, who have very specialised tools to recover the library and its content from a range of tape media.
That depends on the software and tape library system you are using.
In some tape storage software you can - as the tape library administrator or operator – use a certain code command to track down a certain file on a tape. However, this is only possible if you know the exact name of the required file. There is still the chance that you will find a wrong copy of the file. The main issue is that, since you have several copies of the same single file with any advanced backup system and you are not able to identify which one you are looking for, you can only guess the exact name.
A simple solution to this would be to create an index and catalogue of tape and archive media, which is more time and cost-effective if you need to access specific files on your tapes.
This depends on the particular case. If the tape hardware system is still up and running, it is quite easy to create the content list of the tapes without restoring all the content from all the tapes. There is usually some basic functionality in the tape storage system with which you can create and access a content list and find out what is on the tapes.Without the backup software, you can at least find out what is on the tapes, even though you cannot restore the backup. If you have neither the tape system nor the backup software available, you should definitely contact a data recovery expert who specialises in tapes.
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