Photos are the guardians of our memories. Now mainly stored digitally, particularly on hard drives, many people despair when they become corrupted or are accidentally deleted.

Luckily, there are some reliable ways of recovering lost photos. Below are some valuable tips that will help you recover your photos.

how to recover deleted photos from a DSLR

First, avoid risky moves

In the case of accidental deletion, formatting or corruption that results in the loss of your photos, it is important to avoid actions that can amplify the problem.

Impulsive and unwise choices are sometimes made when panic sets in, therefore making any decision in haste is not a wise move. Take the time to browse the leading sites dedicated to new technologies and forums to find the best solution. In case of doubt, it is better to ask a professional to recover deleted photos.

In the case of physical damage to the hard drive or memory card (impact, fire or liquid damage), disconnect it immediately and do not do anything else. Any other action may increase the risk of no longer being able to successfully recover deleted photos. You should instead contact a specialist company such as Ontrack that has the experience and equipment to recover deleted photos.


Recover your photos after formatting

Accidental formatting can occur at any time and result in the loss of data including photos. But, it is quite possible to recover all the files that have been accidentally deleted.

There are many software packages available on the internet, like PhotoRec, but you must be careful with which software you choose to avoid causing more damage and the chance of never being able to recover your photos.

For a more practical and less risky solution, look for software published by experts in the recovery field, such as Ontrack EasyRecovery. This software offers both a simple, easy to use interface along with outstanding performance.


Recovering erased photos from a hard drive

There are many reasons why you may have lost your photos from your internal or external hard drive. These include an unexpected drop, accidental formatting or physical damage.

If you have stored your family photos or professional shots on a hard drive that has suffered from any of the issues mentioned above, don’t despair, because there is still a chance to get them back. Depending on the severity of the problem, it is possible to use a software to recover the photos, like Ontrack EasyRecovery for Windows or for Mac. For an effective recovery of your photos, choose one of Ontrack’s data recovery solutions – either remotely or in a lab.


How to recover your deleted photos on a USB key?

If you find yourself in the position where you have lost your photos on your USB key and want to recover them, the first thing to do is to stop using the device.

Ensure you disconnect the key safely. Forced removal can sometimes make the data loss situation worse. If the disconnection does not work, turn off your computer before you remove the USB key. After you have installed the recovery software of your choice, choose the partition that will host the images you need to recover. The partition must have enough space, preferably larger than the size of the USB key.

If you are on a laptop, remember to connect it to a power supply to ensure you can start the image data recovery operation – you don’t want your laptop running out of battery halfway through!

deleted photos on a USB key

Which software should I use to recover photos from an SD card?

The internal memory of a camera is limited. To increase its storage capacity, an SD card can be used. Android smartphones can also be equipped with a memory card slot. SD cards are very useful but be careful with improper handling data loss can occur.

If you have accidentally deleted some of your photos stored on an SD card, remember that not everything is lost yet. You can actually use a software to recover your deleted photos. Ontrack EasyRecovery is an excellent software choice; easy to use thanks to its simplified interface, the software will allow you to recover your photos in a few clicks.


How to recover your photos in three easy steps

The easiest and fastest way to recover your data is to use a photo recovery software like Ontrack EasyRecovery. The software is effective not only on hard drives and smartphones but also on other storage devices like SD cards and USB keys.

Step 1: Connect your device to a computer and run Ontrack EasyRecovery

Launch the recovery software. When you have started it a selection of images will be displayed: hard drive, USB key, CD, mobile device, RAID. Choose the media that is applicable to your recovery.

screencap_easyrecovery_step01

2. Choose the storage device

Choose the storage device with the deleted files and initiate the search.

screencap_easyrecovery_step02

3. Select the photos to recover

The software will display all the recoverable files. Simply select the data you want to restore and click on "Recover" to start the process. Once the data has been recovered, you should get into the habit of backing up your sensitive data.

screencap_easyrecovery_step03

Ontrack EasyRecovery: all files and formats

Recovering deleted digital photos is normally a fairly straightforward process and, unless you’ve continued to use the device and overwritten the files, your photos should be still on the hard drive and available for recovery.

It is critical to shut down the device completely as soon as you realise you need the photos back. If you have an SSD, the longer a device is left running, the higher chance the data will be zeroed out (this is due to the trim function) and you risk making the deletion permanent. If you have a HDD, ongoing usage of the device will eventually overwrite the deleted files, also rendering the loss permanent.

The data recovery software will recognise a signature of 8-10 characters that identifies the file type. The drive continues the scan and will then recognise the signature for the next file; this allows the software to identify all the data held between these two signatures as belonging to the same file and is then able to reconstruct the deleted file.

Some situations that can further complicate the data recovery process

  • The larger the memory the longer it will take to scan it: in some cases with particularly large drives, the scan may even take up to a few days to run through the entire drive.
  • Encrypted files: Without a key it will be impossible to access the files. In some cases the encryption is embedded directly into the hardware and the key is not accessible to the user.

Remember: it is always best to have an up to date backup copy of your files so no matter what happens to your photos, you always have a reliable backup you can revert to when necessary.

No matter the file type or the device where it is stored, your photos should still be recoverable – provided they have not been overwritten.

Digital photos can come in a variety of formats:

  • JPG
  • GIF
  • PNG
  • BMP
  • TIF
  • NEF
  • CR2
  • and many more...

And can also be stored in a wide array of devices:

  • Digital cameras
  • Desktop and Laptops
  • Hard drives
  • Mobile phones and Tablets
  • USB drives
  • SD cards
  • Flash media
  • and many more...

How to use photo recovery software on your iPhone?

Did you accidentally delete the photos that were stored on your iPhone? Don’t panic! You can get your photos back!

There are now software programs available that can fully recover deleted photos, including Ontrack EasyRecovery for iPhone. To recover the deleted photos on an iPhone, simply follow these few steps:

  1. Purchase Ontrack EasyRecovery for iPhone
  2. Connect your iPhone to a computer via a USB cable and then run the software
  3. The software will scan your smartphone to reveal the deleted files
  4. Select the files you want to recover
Data Recovery software for iPhone


Start your data recovery now with a free consultation.

We'll collect your device and perform an evaluation, free of charge.

Data recovery for single drives and smartphones starts from £600.00 (inclusive of VAT). The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.

To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.

*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or for further assistance, please contact us on +44 (0)1372 741999.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation?:
Complimentary shipping is not available in your country.
By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
  • You authorise Ontrack to begin the evaluation immediately. During the free evaluation, you can cancel at any time. Full details for cancellation and your rights are set out in our Terms and Conditions. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.
  • If you choose to cancel the evaluation or decide not to proceed with the recovery after the evaluation, and would like your device returned, we will ship back to you for £20.00 (inc. VAT) for UK mainland shipping (next day service). Other delivery costs may vary. If you choose to go ahead and we cannot recover your data, we will return your device free of charge. Alternatively, we can securely destroy your media.

For information on how we collect, process and retain your personal data, please see our Privacy Policy.