Hard Drive Shipped Ontrack is committed to supporting data recovery needs around the globe during the COVID-19 crisis. Media drop-off has been temporarily suspended and we encourage you to use our free shipping services during this time. We are able to provide global support through several options including our remote data recovery services.

Why choose Ontrack for your Apple device

State-of-the-art tools

Our Apple specific data recovery tools are of the highest industry standards. We can recover data from a range of logical issues such as deleted data, and iOS corruption.

Certified Macintosh Technician

Certified Macintosh Technicians

We are verified by AppleCare® support and our data recovery experts are Certified Macintosh Technicians.

Retain your warranty

Our relationship with AppleCare and Apple Service Providers means you will retain your warranty  after any data recovery operation undertaken in our cleanroom.

What devices can we recover from?

We can recover from any system or device including the ones listed below. We can also recover data encrypted with Filevault 1 and 2.

Can’t see yours? Don’t worry; we can still recover it for you.

Mac systems recovery

Mac Pro® | Mac Mini® | MacBook® | MacBook Air®
MacBook Pro® | iMac® | G4® | G3® and earlier | Mac Pro®
Apple TV® | Time Capsule® | eMac® | PowerBook® | iBook®

Mac server recovery

Xserve® | Xserve® RAID | Xsan®| Pegasus RAID

Mac applications & files recovery

Microsoft Entourage® | iPhoto® | Apple Mail

Mac operating systems recovery

All Mac OS including El Capitan 10.11| Mac Server OS 10.6.x | Xsan 1.x – 2.x

iPad® recovery
  • Logical failure - all iPads
iPhone® recovery
iPod® recovery

Shuffle® | Nano® | Classic® | Touch®

Data recovery services

Solutions from 12 hours to 30 days

All types of devices recovered from

Self-service to full account management


Best-in-class data recovery services

Ontrack EasyRecovery

Want to try some DIY recovery?

Try our 'best in class' DIY data recovery software for MAC to get your data back.

Download the free trial version and find out today if your data is recoverable!

Please note: this complete solution is best suited to recover deleted and logically damaged files. For physically damaged devices, contact us today to discuss our Apple data recovery services.

Buy now Download trial

Common Apple data loss scenarios

Our trained engineers can recover lost messages, pictures, contacts, music and files. In our 30 years’ experience, we’ve seen it all:

Even if your device doesn’t make it, your data may still be saved.

Lost data? Then STOP!

If you’ve lost data, stop using the device immediately to avoid further damage. Assess the situation before deciding on the best course of action.

Get your data back!

Ontrack can help recover your data. From the largest government or enterprise organisations to home users who may have lost their data, you can trust us.

+44 (0)1372 741 999 Get a free quote
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