Ontrack is committed to supporting data recovery needs around the globe during the COVID-19 crisis. Media drop-off has been temporarily suspended and we encourage you to use our free shipping services during this time. We are able to provide global support through several options including our remote data recovery services.
Why choose Ontrack for your Apple device
Our Apple specific data recovery tools are of the highest industry standards. We can recover data from a range of logical issues such as deleted data, and iOS corruption.
Certified Macintosh Technicians
We are verified by AppleCare® support and our data recovery experts are Certified Macintosh Technicians.
Retain your warranty
Our relationship with AppleCare and Apple Service Providers means you will retain your warranty after any data recovery operation undertaken in our cleanroom.
What devices can we recover from?
We can recover from any system or device including the ones listed below. We can also recover data encrypted with Filevault 1 and 2.
Can’t see yours? Don’t worry; we can still recover it for you.
|Mac systems recovery||
Mac Pro® | Mac Mini® | MacBook® | MacBook Air®
|Mac server recovery||
Xserve® | Xserve® RAID | Xsan®| Pegasus RAID
|Mac applications & files recovery||
Microsoft Entourage® | iPhoto® | Apple Mail
|Mac operating systems recovery||
All Mac OS including El Capitan 10.11| Mac Server OS 10.6.x | Xsan 1.x – 2.x
Shuffle® | Nano® | Classic® | Touch®
Data recovery services
Solutions from 12 hours to 30 days
All types of devices recovered from
Self-service to full account management
Best-in-class data recovery services
Want to try some DIY recovery?
Try our 'best in class' DIY data recovery software for MAC to get your data back.
Download the free trial version and find out today if your data is recoverable!
Please note: this complete solution is best suited to recover deleted and logically damaged files. For physically damaged devices, contact us today to discuss our Apple data recovery services.Buy now Download trial
Common Apple data loss scenarios
Our trained engineers can recover lost messages, pictures, contacts, music and files. In our 30 years’ experience, we’ve seen it all:
- iPhone dropped in a pool
- iPad recovered from a plane crash
- An iPad dropped from a train
- And much, much more!
Even if your device doesn’t make it, your data may still be saved.
Lost data? Then STOP!
If you’ve lost data, stop using the device immediately to avoid further damage. Assess the situation before deciding on the best course of action.