Experts in all storage systems
Ontrack engineers have vast knowledge of all storage technology and can successfully recover data from the oldest to the most recent DAS, SAN, NAS and SDS configurations on the market. We support all vendors, media formats and operating systems.
Help begins as soon as you call
On our free data recovery phone consultation our data recovery expert will:
- Confirm your hardware, configuration, virtualisation software and backup procedure
- Assess the data loss situation and possible failure points
- Provide tips to prevent further data loss
- Assess the possibility of a Remote Data Recovery
- Advise on preparations for an In Lab Data Recovery
Secure and fast data recovery
Ontrack offers the fastest and most secure data recovery service through our Remote Data Recovery. We can recover and restore lost data from inaccessible file shares, volume LUNs, or iSCSI LUNs and more via a secure internet connection.
Your specialised recovery process
|Data recovery steps||Description|
|Step 1||Target LUN, iSCSI* LUN identification and low-level RAID verification at the SAN block level.|
|Step 2||Volume file system indices are checked for meta-data-to-data stream integrity.**|
|Step 3||File listing of all recoverable data is completed.|
*iSCSI LUNs are reliant upon the SAN's internal file system to manage the data. Data loss within this type of logical storage may require access to the SAN's volume where the iSCSI files are stored.
**Target volumes that reside within virtual disk files are dependent upon the hypervisor's datastore file system to manage the data. Data loss at the hypervisor volume level or within the guest's virtual disk file may require additional engineering effort to complete the evaluation.
They don't call us the world leaders for nothing...
Don't just take our word for it; hear what our customers have to say:
I can not praise these guys enough
I can not praise these guys enough, we originally took our server to a local company who only got 16GB of 400GB of lost data back and that was only PDFs and JPEGs. Sent it to Ontrack as a last ditch attempt and they got back every single file and folder in complete order and in less time than the other company. Customer service was excellent. If you ever have a problem of lost data just go to Ontrack and don't waste any time or money with other people. 100% satisfied, excellent company.Craig Fozard , Paramount Projects UK Ltd.
I was impressed at the speed of your work and the results
Thanks to those at Ontrack, all of my Masters work has been recovered. Words can not express my gratitude! The data itself has been retrieved with all the correct titles, date created info etc. I was impressed at the speed of your work and the results. Also, the people I have communicated with have been very professional and there has been total clarity at each stage. I would definitely recommend your services.Alicia Booth , University of Westminster
Ontrack provided a great service
I was recommended Ontrack by Apple, my computer had water on it and was completely broken, I had to rescue what data I could. I was panicked. Ontrack provided a great service. Mike was very patient with all my questions. And I got almost 100% of my data back. I'd definitely recommend Mike & Ontrack.Rosie Greatrex , Home user
Common types of storage system failures
- Overwritten storage configuration
- Power surge
- Failed RAID rebuild
- Failed hard disk drive(s)
- Deleted snapshots
- Metadata corruption
- Snapshot management errors
- Data management errors
- Second drive failure during RAID rebuild
Consult with an expert to help overcome data loss from one or more of these events.