Our fast and easy evaluation service is completely free. Your device will be collected for free from your location of choice, and within four hours* of receipt of your device at our Epsom, Surrey office you’ll know whether your data is recoverable and receive a detailed report containing a fixed price offer.

Request your free evaluation in just a few steps:

  • Complete the following form
  • Enter the address where your media can be collected for free
  • Our experts will analyse your media in our Epsom, Surrey laboratory
  • You will receive an evaluation report and a fixed price offer
  • You choose whether you go ahead with the data recovery


Please call +44 (0)1372 741 999 immediately for emergency recovery requests.

By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Global House, 1 Ashley Avenue, Epsom, Surrey, KT18 5AD.
  • If we are unable to recover your data or you do not go ahead with the recovery, we are able to securely destroy your media. If you would like it returned to you the cost would be £9.60 (inc. VAT) for UK shipping.
  • You authorise Ontrack to begin the evaluation immediately. You have a period of 14 days in which to cancel the evaluation. In order to cancel, please email or call Ontrack.

* Except servers, virtualised systems, and mobile/tablets.