At this time, we were unable to create your shipping label but have received your request.
A Data Recovery Specialist will contact you within 60 min (8AM-5PM CST, Mon-Fri). After business hours, you will be contacted the next business morning.

Thank you

We have received your request for a data recovery quote.

What's next?

You will receive an email from us soon containing your customer reference number.

  • If you have booked a pickup, you will receive an email confirmation, with the DHL label attached.  Please print the label and attach to the outside of the box ready for collection. Please also enclose a copy of the email that has your details inside the package.
  • If you have requested a quote, a data recovery specialist will contact you as soon as possible (8am – 6pm GMT) Monday – Friday.
  • Please note: if you have sent your request after business hours, you will be contacted the following business morning.

While we process your request, you might want to:

Following the consultation and free evaluation, you will be provided with report showing how much data is estimated to be recoverable and a fixed price quote.

Thank you!

Your Ontrack Data Recovery Service Team