All RAID systems

We can recover from any RAID:

  • level
  • controller
  • architecture including software-defined storage (SDS)
  • and any hard drive type, make or model

Find out more about RAID recovery or call us for a free consultation about your specific setup.

Replacing a RAID drive

RAID recovery services

Whether your device has suffered physical damage or undergone a logical failure, we offer you a range of services to match your specific needs.

In-Lab

The best recovery option for any type of RAID system, no matter what data loss situation has been experienced.

This recovery service is provided in our state-of-the-art data recovery lab and ISO-5/Class 100 cleanroom environment to ensure the safety of your data.

Remote RAID Data Recovery

Your data is recovered remotely without your media ever leaving your premises. We connect to your system via the Internet to perform a live recovery.

Available when the storage device or system is still operational.

On-site Recovery

If your RAID system cannot leave your premises, our engineers can bring their recovery expertise to you.

This option is only available for emergency service. For on-site data recovery, the storage device or system must be operational.

Custom RAID data recovery

We offer custom-designed recovery solutions for proprietary RAID systems and/or highly complex enterprise-level systems.

Our R&D team will work with your IT staff to create an emergency solution to retrieve your data.

Client Attended Recovery

Your staff may transport your device to our facilities and remain with it during the recovery process so the chain of custody for the data remains assured.

Appropriate non-disclosure agreements and insurance certificates are required. Only available for emergency services.

Common causes of RAID data loss

Each RAID data recovery is unique, but there are a few common causes for data loss.

Human error

Whether on accident or completed with malicious intent, data loss from reformatting, reinstalling or volume overwrite can be conquered by expert data recovery engineers.

Power issues

RAID systems can be affected by loss of power, power cycling and power surges causing loss of data. RAIDs running in a degraded state are especially vulnerable, as power issues can cause out-of-sync drives to be reincorporated into the array.

Mechanical issues and failed rebuilds

RAID systems are built to withstand individual drive failure, but once it runs in a degraded state, the workload of the remaining drives increases and so does the risk of additional drive failures. This can lead to failure of the RAID.

Natural Disasters

Fire, water, dirt and other contaminants from natural disasters can destroy a RAID array in an instant.

Why choose Ontrack?

We have 30 years’ experience successfully performing highly technical RAID recoveries. We also have specialised facilities and the storage capacity to handle large amounts of data.

RAID 0 RAID 1
RAID 3 RAID 4
RAID 5 RAID 1E
RAID 6 RAID 5E
RAID 5EE RAID 0+1
RAID 10 RAID 50
RAID 51  
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Get your data back!

Ontrack can help recover your data. From the largest government or enterprise organisations to home users who may have lost their data, you can trust us.

+44 (0)1372 741 999 Get a free quote

RAID data recovery software

Using Ontrack EasyRecovery Technician, you will be able to recover data even if the rebuilt operation has failed and does not need the controller card in order to run, to build virtual RAID, search deleted/lost RAID volumes and recover RAID data.

Ontrack EasyRecovery Try it Free

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