The ransomware data recovery expert 

Our number one goal is to support you in your efforts to get your business back to normal after a ransomware attack. While no two ransomware cases are the same, Ontrack has success in recovering from all types of ransomware cases. 

Understanding ransomware 

There are three main types of ransomware. These are:

  1. Scareware. The simplest form of ransomware. Scareware consists of fake applications or programmes that disguise themselves as anti-virus or clean-up software.
  2. Lock-screen viruses. The second-most dangerous ransomware-type. When infected, the virus locks the user’s computer and displays a full-size window with a message stating that the user must pay a ransom to unlock the computer.
  3. The new encryption ransomware. The most dangerous ransomware-type. After gaining access to the Victim’s computer, the attacker infiltrates the computer’s data and file structure to encrypt every file and folder on the computer.

What to do if you are under attack from ransomware

  1. Remain calm. Any rash decisions you make could result in further data loss. 

  2. Check your most recent set of backups. 

  3. Never pay the ransom. You do not have any guarantee that the attacker will unlock the data if you pay. 

  4. Contact a specialist for advice. They will advise you on the best course of action to recover your data. 


Everyday, we hear new information regarding ransomware and the impact it is having globally. The news is frightening, and organisations must ensure they have steps in place to protect and prepare themselves for an attack.  

No organisation is safe from malware. The more information we have on the subject, the more equipped we can be to prepare our organisations for a potential ransomware attack.

To help you learn more about ransomware, Ontrack has created a white paper that details the latest statistics and how you can avoid ransomware within your organisation.

Download the whitepaper

Protect yourself from ransomware - contact us to speak with a data recovery expert and to explore recovery options.