Trust the CCTV DVR recovery experts.

Ontrack is the world's leading data recovery company. Our team of R&D specialists has the knowledge and expertise to assist with any CCTV DVR data loss situation.

We can help you get your data back

Ontrack’s CCTV Digital Video Recorder (DVR) recovery service recovers video recordings from physically damaged hardware and in any situation where recorded video is inaccessible or cannot be exported from the DVR.

We can help you recover data from common problems such as accidental deletion or formatted HDDs, plus more severe issues such as fire or flood damage. All CCTV DVR recovery (and forensic analysis, where required) is performed by security cleared Ontrack data recovery engineers.

We can recover data from any situation

Ontrack recovers inaccessible video from CCTV DVRs of many different manufacturers and a wide range of failures.

In one such case, Ontrack was engaged to recover video footage from a CCTV DVR that had been severely damaged in a fire on a garage forecourt. The hope was that this footage would contain vital information about the fire, including where and how it started and at what time, allowing for a further legal investigation to be carried out.

Ontrack engineers were able to bypass the physical damage to the drives in the DVR system and restore the logical structures to recover the necessary data for the client.

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The Ontrack advantage

We have recovered data from a large range of DVR manufacturers including:

  • ADT
  • DigiMerge
  • Epcom
  • Hikvision
  • Mace
  • Samsung
  • Veraz
  • Alien
  • DigitalWatchdog
  • EverFocus
  • Honeywell
  • Maplin
  • Secutron
  • Viewtech
  • Apollo
  • Elec
  • Ganz
  • Lorex
  • Matrix
  • Speco
  • Vista

Data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

Join over a half million people and businesses who have trusted Ontrack to recover their data.


Start your data recovery now with a free consultation

Contact our team of experts. Ontrack accommodates everyone – from the largest enterprise or government organisation to individuals and everyone in between.

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Step 3

Details & Evaluation

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