Please provide details of your data loss situation

Upon receipt of your device, we will complete an evaluation in around 24 hours. After the evaluation, you will receive, if possible, a detailed report and a fixed price quote for the recovery work. There are no hidden fees and no commitment until you agree to the quote and choose to move forward. If you choose not to go ahead, we will return your device back to you for a small shipping charge. If we cannot recover your data, we will return your device free of charge.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

Additional comments

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +852 5808 7353

1. Contact details

2. Shipping details

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We will respond:

  • During business hours (9am - 6pm Hong Kong time Monday-Friday): During normal business hours (9:00AM to 6:00PM, GMT +8:00), a data recovery specialist will call you as soon as possible.
  • Outside business hours: the next working day.
  • Emergency recovery requests: If you need immediate data recovery assistance, please call +852 3704 8688.