Ontrack Donates Data Recovery Services & Advises on Best Practices for Businesses & Residents Impacted by California Wildfires

Minneapolis, Minn. – October 18, 2017 – The wildfires in California have wiped out homes and businesses in California’s wine country. Ontrack, a subsidiary of KLDiscovery, is donating data recovery services to individuals and offering discounts to businesses who have lost property and possessions from technology devices to personal keepsakes in the wildfires.

California residents in the area impacted by the wildfires will receive free data recovery service. Businesses with fire-damaged media will receive a deeply-discounted flat fee for recovery of any single desktop, laptop or hard drive/SSD. This offer is valid until November 30th, 2017 and all clients will receive free shipping and evaluation of their fire-damaged drives. Ontrack has been helping victims of natural disasters recover their business-critical and sentimental data for 30 years.

"The California wildfires have completely destroyed property of individuals and businesses alike, including digital data,” said Chris Weiler, President and CEO of KLDiscovery. “The employees of Ontrack want to help in the recovery of this critical and irreplaceable information, such as business records, and family photographs. Ontrack has a long and successful history in helping victims of natural disasters and we want to help those in need.”

For more information on this offer, to see if you qualify, and to schedule free shipping, view online at or contact Ontrack at 800-872-2599.

TIPS: Ontrack recommends that victims fearing loss of their vital information consider the following before assuming that the damage is permanent:

• Never assume that data is unrecoverable, no matter what it has been through
• Do not attempt to operate any devices that have been in a fire, even if it is just smoke-damaged, as this can cause unseen damage inside the hard drive
• Do not shake, disassemble or attempt to clean any hard drive or server that has been damaged
• If there is apparent water damage, do not attempt to dry it out (keep it wet if possible)
• Do not try to remove the hard drive – ship the entire computer for recovery
• Call a data recovery professional for additional tips on shipping your device

About Ontrack, LLC
Ontrack provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. Part of the KLDiscovery brand, Ontrack provides ediscovery services and market leading data recovery for any type of media – hard drives, SSD, server, RAID, virtual, cloud, mobile, tape, NAS/SAN/DAS, laptop, desktop computers and Apple devices. Additionally, through proprietary technologies and expert services around the globe, Ontrack helps clients with email extraction, tape management and data destruction. For more information about Ontrack offerings, please visit www.ontrack.com. Or follow @OntrackUS on Twitter.