Your Benefits
Thanks to our global partnership with Toshiba, we are proud to offer Toshiba customers the following benefits:
- Free collection of your Toshiba device (where Ontrack operates)
- Free consultation and evaluation of your media
- An exclusive 10% discount off our data recovery services
- A dedicated Data Services Representative to help you every step of the way
- Fixed pricing, with no hidden charges
- No recovery, no fee policy
- Data recovery services performed by expert engineers
- Complete end-to-end security and peace of mind
Data Recovery for any Toshiba Device.
We can help you recover lost data from any consumer or enterprise-grade Toshiba hard drive.
| External hard disk drives | Internal hard disk drives |
| Canvio® Slim | S300 Surveillance |
| Canvio® Advance | V300 Video Streaming |
| Canvio® Basics | N300 NAS |
| Canvio® Ready | X300 Performance |
| Canvio® for Desktop | P300 Desktop PC |
| L200 Laptop PC |
Can't see your device or model listed? Don't worry, we can still help you. Contact our team today for assistance.
Why Ontrack?
- We have a global partnership with Toshiba for data recovery services
- We are authorized by Toshiba to open their hard drives for data recovery without voiding the warranty
- We've been recovering data since 1985
- 19 state-of-the-art data recovery labs around the world
- Over 500,000 successful data recoveries and counting
- Over 1,400 years of combined data recovery experience
- We offer different service levels depending on how quickly you'd like your data back
Toshiba Hard Drive Recovery.
We understand that no two recoveries are the same and we can help you get your lost data back in almost any situation.
How fast do you need your data back?
We understand the urgent need to recover data and offer different service levels to meet your needs.
Standard
Average of 7 business daysPriority
Average of 3 business daysEmergency
Average of 24 hoursOur initial consultation is always free. We work closely with our customers to provide an overview of our recommended course of action, the outlook for success, timing, and costs involved. Customers are never charged until they approve a documented path forward for their data recovery job. Estimates for evaluations and recovery can vary depending on customer urgency, device type, capacity, number of files, transfer speeds, and complexity of the data loss situation.
The Data Recovery Process.
From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.
When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.
Junte-se a mais de meio milhão de pessoas e empresas que confiram na Ontrack para recuperar os respetivos dados
We’ll collect your device and perform an evaluation, free of charge
To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD), mobile phones and tablets is four hours*, and within 24 hours for RAID systems*.
*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service