Accidental Deletion Happens: Ontrack Can Help

It’s the normal part of everyday life in a technologically driven world.  People lose things. Not just tangible items likes phones or tablets, but also the non-physical items, such as email, that contain all the attachments, notes and contacts we rely on every day. Accidental deletion happens.  We hear stories like this one all the time.

In a recent survey we conducted, 61 percent of the nearly 200 Ontrack® PowerControls™ customers surveyed across North America, EMEA and APAC reported they receive up to five restoration requests a month, with an additional 11 percent claiming up to 10 times a month. That adds up to thousands of dollars of time companies and administrators are losing over a given year.

“The time it takes to search, identify, copy, restore and export data from Microsoft Exchange or SharePoint platforms can be significant, especially if IT admins are executing the task by restoring a full database backup,” said Tom McCaffrey, product director of enterprise solutions, Ontrack.

And if you’re an IT administrator, you know that email restoration requests are just the tip of the iceberg. Our survey also found that in the U.S., the second most common data restoration need was collection of electronic data for ediscovery (21 percent), followed by consolidating data from older to new applications to eliminate legacy servers (15 percent).

But there is a silver lining in all of this. Forty-one percent of those surveyed report Ontrack PowerControls helps them address collection, restoration and consolidation requests in approximately half the time as compared to other methods, such as full backup or brick-level backup restores.

That’s a result we can all be happy about.