If you experience a data loss emergency – at home or at work – trust the world’s leader in data recovery.

Backed by the world’s largest R&D team, we have the knowledge and ability  to address your data recovery needs. 50,000 customers from consumers to fortune 500 companies rely on our best-in-class data recovery services each year.

What can we recover for you today?

 


Hard Drive


SSD


Server


Tape


Desktop


Laptop


Mobile


Cloud


Virtual


RAID


Apple


CCTV DVR


Need server recovery?

Hardware failures, human errors, missing data, malware, cyber attacks and natural disasters. We've seen it all.

Ontrack engineers have experience with many different storage technologies and can successfully recover data from the oldest to the most recent  DAS, SAN, SDS, NAS or  Server environments on the market.

 

Learn more
Expert server recovery

Data recovery from damaged SSD

We know how devastating losing important data from your SD or USB can be, so we make it our priority to recover it for you.

Our data recovery specialists can access and extract photos and files from any portable storage media that has experience data loss.

Memory Card Recovery

Our data recovery services are tailored to your needs.

If your storage has suffered physical damage, recovery in a Cleanroom environment is the only option. Other types of data loss scenarios have the option of fast and secure Remote Data Recovery or Onsite Recovery by our team of experts.

Speak with one of our specialist to see which option is right for you.

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Cleanroom

Our advanced cleanroom facilities increase the amount of data which can be recovered from damaged media. We perform any data recovery where the media needs to be uncased in our secure cleanroom environment to avoid further contamination and recover the maximum amount of data possible.

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Remote

Your data is recovered remotely without your media ever leaving your premises. We connect to your system via the Internet to perform a live recovery. Only available when the system is still operational and not physically damaged.

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Onsite

If your system cannot leave your premises, our engineers can bring their recovery expertise to you. This option is only available for an emergency service. For onsite data recovery, the system must be operational.


We recover data.

569K

Recoveries and counting.

90

Percent success rate.

35

Years of experience.


How fast do you need your data back?


We understand the urgent need to recover data and offer service levels to meet your needs.

Standard

Average of 7 business days

Priority

Average of 3 business days

Emergency

Average of 24 hours

 

At each service level our engineers analyze your media to determine the condition of the data. As a result, you will be provided an option to receive an online report showing all recoverable files before you decide to proceed with the recovery. After your data is recovered, it's returned on the media of your choice (HDD, CD, DVD, tape, USB drive) or made available for encrypted download from a secure server.

Simple 4-step data recovery process.

 

Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

  

Free Evaluation

Evaluations are fast and free. Within a few hours of receiving your device, our engineers recommend the best solution, a fixed price quote, overview of service levels and delivery schedules.

  

Data Recovery 

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files. 

  

Data Return 

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge. 

Join over a half million people and businesses who have trusted Ontrack to recover their data.


You've got questions? We've got answers.

  

Are there any hidden evaluation costs?

The entire evaluation process is free and we target a four hour turnaround for the initial report.

  

How long does the recovery take?

It varies, based on the complexity of the recovery. Upon evaluation you will be provided an estimate of time.

  

How will my data be returned?

You have options. You can download your data from a secured environment or we will ship you the recovered data on an encrypted external drive.

  

What will the free report include?

The free evaluation report will provide you an overview of the potential complexities and future success rate for data recovery.


  

Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

Additional comments

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: 855.652.2387

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