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855.558.3856 Start Your Data Recovery
855.558.3856
855.558.3856
Start Your Data Recovery

Technology Partners

Data Recovery for Toshiba HDD Customers

Toshiba customers receive a 10% discount off all data recovery services.

Lost data? We can help you recover lost data from your internal or external Toshiba hard disk drive. Start your data recovery today.

Your Benefits

Your Benefits

Thanks to our global partnership with Toshiba Electronic Devices and Storage Corporation, we are proud to offer Toshiba customers the following benefits:

  • Free collection of your Toshiba hard drive (where Ontrack operates)
  • Free consultation and evaluation of your media
  • An exclusive 10% discount off our data recovery services
  • A dedicated Data Services Representative to help you every step of the way
  • Fixed pricing, with no hidden charges
  • No recovery, no fee policy
  • Data recovery services performed by expert engineers
  • Complete end-to-end security and peace of mind
Ontrack provides these benefits to Apple customers

Why Ontrack?

  • We are globally authorized by Toshiba to open their hard drives for data recovery without voiding the warranty
  • We've been recovering data since 1985
  • 22 state-of-the-art data recovery labs around the world
  • Over 500,000 successful data recoveries and counting
  • Over 1,400 years of combined data recovery experience
  • We offer different service levels depending on how quickly you'd like your data back

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery

Data Recovery for Toshiba Hard Drives.

We can help you recover lost data from Toshiba consumer internal and external drives.

External Hard Disk Drives

Internal Hard Disk Drives

Canvio® series

S300 / V300 / N300 / X300 / P300 / L200

Canvio® Slim

S300 Surveillance

Canvio® Advance

V300 Video Streaming

Canvio® Basics

N300 NAS

Canvio® Ready

 X300 Performance

Canvio® for Desktop

P300 Desktop PC 

 L200 Laptop PC

Can't see your Consumer Storage or OEM/Enterprise Storage? Don't worry, we can still help you. Contact our team today for assistance.

Toshiba Hard Drive Recovery.

Toshiba Hard Drive Recovery.

We understand that no two recoveries are the same and we can help you get your lost data back in almost any situation.

Your dedicated data recovery specialist will work with you to determine the best course of action for your Toshiba hard drive recovery.

The Data Recovery Process.

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

What Our Customers Say About Our Data Recovery Services

TrustScore /5

Displaying 4-5 Reviews

reviews

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

855.558.3856 Start Your Data Recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

855.558.3856 Start Your Data Recovery

Frequently Asked Questions

Why are files disappearing from my hard drive?

To recover missing files, download Ontrack's EasyRecovery software, which recovers up one gigabyte of deleted files free of charge. If files are consistently disappearing from the hard drive, it could indicate corruption of the file system. Corruption can occur if the computer isn't properly shut down or has lost power while writing data to the hard drive. Running the Windows CHKDSK program in Windows, or Apple Disk utility, if you're using a Mac, can fix minor file corruption and help prevent the problem from reoccurring.

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

Can you repair a hard drive that isn’t spinning?

A hard drive that isn't spinning could indicate a mechanical problem. For the safety of your essential data, you should turn off the drive or computer as soon as possible and contact us for further advice. If a hard drive spins up and then stops after a few seconds, it could indicate damage to the platters inside the housing. Damage can occur when the read/write heads scrape the surface of the drive platters. This condition is known as a head crash. To ensure the potential for a successful data recovery, do not leave the drive powered on or allow it to cycle on and off. The longer a drive with a head crash is left running, the more damage that can occur.

Does hard drive data recovery always need to be performed in a cleanroom?

A cleanroom is a static and dustfree environment that protects a hard drive's platters during the data recovery process. If a hard drive has suffered mechanical failure or physical damage, the sealed mechanism will need to be opened in a cleanroom to access internal components such as the actuator assembly, read/write heads, and the magnetically-coated platters that hold data.

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Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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KLDiscovery Ontrack Canada Co, 155 Gordon Baker Rd Suite 100, North York, M2H 3N7, Canada (see all locations)

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