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855.558.3856 Start Your Data Recovery
855.558.3856
855.558.3856
Start Your Data Recovery

Data Recovery by Device

Mobile Device Data Recovery

Data lost from your phone or tablet doesn’t have to be permanent. We can help no matter what the situation. Ontrack Data Recovery can help you retrieve deleted or lost data like contacts, text messages, photos, songs, videos and more in a short time.

Data recovery from any mobile phone device and brand

Whether you have a cell phone, tablet or music player, we can perform our professional mobile recovery service on your device, and where possible, repair it back to working order.

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery

Mobile Phone Data Recovery Services

Operating System

iOS™

Android™

Windows®

Brand

Apple®

HTC®

LG®

Microsoft®

Motorola®

Samsung®

If you do not see your device listed here, please contact one of our data recovery specialists at 855.435.2521 for a full list of supported devices.

Comprehensive mobile phone services

Comprehensive mobile phone recovery and repair service

We also provide repair services for most forms of physical damage.

We have experience with the following damaged parts and can solve problems like these:

  • Lost or deleted data
  • Software issues
  • Liquid damage
  • Shattered screen
  • Audio issues
  • Cellular antenna/signal issues
  • Physical damage

Needed something else? Get in touch with us today to find out how we can help you.

What Our Customers Say About Our Data Recovery Services

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

855.558.3856 Start Your Data Recovery
Mobile device recovery experts

Why trust your mobile device to us?

Ontrack Data Recovery services has a track record of successful mobile data recoveries.

From flash memory storage devices; unrivaled expertise; and proprietary data reconstruction programs to identify, separate and reassemble your flash memory, Ontrack will use every resource at our disposal to recover your mobile data.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

855.558.3856 Start Your Data Recovery

Frequently Asked Questions

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

Can you recover deleted text messages?

It may be possible to recover deleted text messages and other files; however, devices using flash memory are efficient in permanent removal of deleted files. Additionally, all deleted files are eventually overwritten as new data is stored on the phone through normal use. Continuing to use the phone reduces the recoverability of deleted files

How does the mobile data recovery service work?

Situations that will require data recovery from a mobile device include system corruption, electronic failure, impact, fire, and liquid damage. Whatever problem you've experienced, Ontrack has the expertise to recover your critical files. To start the data recovery process, contact Ontrack to obtain an estimate and free evaluation: https://www.ontrack.com/contact-us/

I’ve forgotten my mobile phone passcode, can you help?

There are several technical options for unlocking a modern smartphone if you have forgotten the access code or it is no longer available after death, for example. Ontrack does not offer a service for unlocking modern blocked iPhone and Android smartphones due to forgotten access code or pattern.

Resources from the Blog

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How can I recover data from a computer that won't boot?

There are several possible causes of start-up problems. Your computer may no longer start up. Or the PC may turn on, but

March 17, 2025

How to Recover Files After Formatting

When accidental formatting occurs, it's best to immediately disconnect the storage device to prevent any unintended writ

February 13, 2025

7 Deadly Threats to Your Tape Accessibility

Is your tape storage practice similar to that of most people? You might be ‘following the rules’ and making sure you reg

Related Data Recovery Services

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Get a free evaluation of your Apple device and restore your lost data.

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Flash/Memory Card Recovery

Recover lost files, photos, and other data from any flash memory device.

Photo Recovery

Recover irreplaceable lost photos from any type of device or platform.

Desktop Recovery

Retrieve desktop data from any operating system, make, or model.

Laptop Recovery

Recover lost data due to hardware or software failures and more.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

40

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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About

KLDiscovery Ontrack Canada Co, 600-1741 Lower Water Street, Halifax, Nova Scotia, B3J 0J2, Canada (see all locations)

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