Data Recovery by Device

Phone Data Recovery

Data lost from your phone or tablet doesn’t have to be permanent. We can help no matter what the situation. Ontrack Data Recovery can help you retrieve deleted or lost data like contacts, text messages, photos, songs, videos and more in a short time.

Data recovery from any mobile phone device and brand

Whether you have a cell phone, tablet or music player, we can perform our professional mobile recovery service on your device, and where possible, repair it back to working order.

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Mobile Phone Data Recovery Services

Operating System

Android

Brand

HTC®

LG®

Motorola®

Samsung®

If you do not see your device listed here, please contact one of our data recovery specialists at 855.435.2521 for a full list of supported devices.

Comprehensive mobile phone services

Comprehensive mobile phone recovery and repair service

We also provide repair services for most forms of physical damage.

We have experience with the following damaged parts and can solve problems like these:

  • Lost or deleted data
  • Software issues
  • Liquid damage
  • Shattered screen
  • Audio issues
  • Cellular antenna/signal issues
  • Physical damage

Needed something else? Get in touch with us today to find out how we can help you.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

Mobile device recovery experts

Why trust your mobile device to us?

Ontrack Data Recovery services has a track record of successful mobile data recoveries.

From flash memory storage devices; unrivaled expertise; and proprietary data reconstruction programs to identify, separate and reassemble your flash memory, Ontrack will use every resource at our disposal to recover your mobile data.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Standard

Standard

Average of 7-14 business days

Priority

Priority

Average of 2-5 business days

Emergency

Emergency

24/7 Until Completion

Frequently Asked Questions

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

Can you recover deleted text messages?

It may be possible to recover deleted text messages and other files; however, devices using flash memory are efficient in permanent removal of deleted files. Additionally, all deleted files are eventually overwritten as new data is stored on the phone through normal use. Continuing to use the phone reduces the recoverability of deleted files

How does the mobile data recovery service work?

Situations that will require data recovery from a mobile device include system corruption, electronic failure, impact, fire, and liquid damage. Whatever problem you've experienced, Ontrack has the expertise to recover your critical files. To start the data recovery process, contact Ontrack to obtain an estimate and free evaluation: https://www.ontrack.com/contact-us/

I’ve forgotten my mobile phone passcode, can you help?

There are several technical options for unlocking a modern smartphone if you have forgotten the access code or it is no longer available after death, for example. Ontrack does not offer a service for unlocking modern blocked iPhone and Android smartphones due to forgotten access code or pattern.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Canada Co, 155 Gordon Baker Rd Suite 100, North York, M2H 3N7, Canada (see all locations)