Ontrack performs hard drive data recovery from any make, model, brand or operating system. We have experience with all types of data loss.

For 35 years we have remained the world leader, recovering from all types of data loss. Let the experts at Ontrack help you get your data back.

Hard drive recovery: the strength of Ontrack.

Ontrack is authorized by Western Digital, Fujitsu, Hitachi, Samsung and Toshiba to open and repair their hard drives for data recovery without voiding the warranty.

Examples of media and hard drives on which we perform daily data recovery.

   

Support Types

PATA (IDE, EIDE)

SATA

SCSI

SAS

Fiber Channel

USB

Firewire

eSATA

  

Hard Drive Brands

EMC

Samsung

NetApp

Fujitsu

Seagate

HP

Hitachi GST

Toshiba

Western Digital

 

* Don't see your hard drive listed? Don't worry; Ontrack can recover from any type or brand of hard drive.


No challenge too big.

Whether it is the nature, severity or circumstance of the data loss, we understand that no two recoveries are the same.

Your dedicated data recovery specialist will work with you to determine the best course of action for your hard disk recovery.

855.652.2387
Damaged hard drive repair

Hard Drive Data Recovery Services

Trust Ontrack, the global leader in data recovery, to get your lost data back.

  

Any hard drive.

We can recover data from any make or model of hard drive. If your drive is inside a laptop, desktop or RAID, we'll let you know if it can be removed, or if you need to send us the whole system.

  

Any situation.

We can recover from all types of data loss, including deletion, reformatting, electronics failure, physical damage, water or fire damage, viruses, corruption and much more. Whatever your situation, we can help.

   

Any time.

With 35 years of data recovery experience, we know that data loss doesn't wait for a good time. That's why we offer a range of service levels to help you recover lost data 24/7/365.


Hard drive mechanical failure services

Mechanical Failures

If your hard drive is not working or is making clicking and/or grinding noise, it is experiencing a mechanical failure. This could be due to a head crash and/or motor failure.

Mechanical failures require a cleanroom environment in order to open the hard drive without causing further potential data loss. Contact one of our Data Recovery Professionals today to discuss the best recovery options for you.

855.652.2387 Request a data recovery quote

Hard drive data recovery software.

If your hard drive is working, but you cannot access some or all of your files, then it is likely to be experiencing a logical failure. This could be due to a lost partition or accidental reformatting of the drive.

Common logical data loss issues include file deletion, corruption, or file directory damage from a virus or malicious program. If your hard drive is still recognized, you can try using our Ontrack EasyRecovery software to get your data back before sending your device to us.

Learn more about DIY Recovery
DIY Data Recovery Software

The data recovery process.

From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle any data loss situation – from simple to the most complex and catastrophic.

Data Recovery Process

Data Recovery Report

Know what can be recovered before you pay!

Ontrack offers the option to add our Ontrack® Verifile report with your evaluation which lists the recoverable files from your device and their condition.

After you receive the Ontrack Verifile report and a firm quote, you can then make the decision to move forward and pay for the full recovery.


Join over a half million people and businesses who have trusted Ontrack to recover their data.


Useful tips for increasing data recovery success.

   

Power Off

Turn off the power to your computer or storage device to prevent further damage. Recovery is based on the completeness of the data and file structure, any action to the device may destroy the data or the file structure.

  

Water Damage

DO NOT DRY IT OUT. Corrosion to the media begins with drying and increases loss of data. Place the hard drive in an air tight zip lock bag and send it as soon as possible to an Ontrack office for hard drive data recovery services.

  

Strange Noises

Turn off the power. If your hard drive is making strange clicking or grinding noises, this is a sign that your drive might have experienced a head crash and is not reading the data correctly. A head crash can result in permanent, unrecoverable damage to your files if the drive continues to run.

 

  

Reformatted or Deleted Files

Whether it was an accidental deletion or your files have gone missing, our DIY data recovery software might be your answer. Download a free trial of the software for a list of recoverable files. If the files you are searching for are recoverable, simply purchase the full license to save the data.

What do you do when your hard drive isn't detected?

Sometimes our storage devices, hard drives, memory cards or other USB sticks are not recognized by the operating system, making it impossible to access our professional or personal data.

Here is some essential advice about what to do when a drive is not recognized.

  

Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

Additional comments

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: 855.652.2387

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