Tape restoration services for any tape format

Modern IT departments are busy. When an urgent archive restore request comes in, the pressure can start mounting to turn it around quickly. We can help you alleviate common tape restoration headaches and meet even the strictest of deadlines.

Our Capabilities

Ontrack has the ability to restore and repair data from corrupted, broken and inaccessible backup tapes. We can help you alleviate common tape restoration headaches and meet even the strictest of deadlines.


Targeted Restores

Looking for a specific item? Our granular search capabilities enable you to restore exactly the data you need to the format of your choice.


Lightning Speed

No matter how short the timeframe, we can help you. We can work 24/7/365 to restore your data so you can meet even the tightest of deadlines.


Any Media Type

We can recover from any type of storage media, regardless of the backup system that was originally used to store the data.


Cloud Migration

We can prepare the extracted data, such as email, to formats ready for import into your cloud environment.

Tape restoration services

How it works.

We use a project-based approach tailored to your exact requirements. A usual tape restoration project can include:

  • Recovery of inaccessible data
  • Replication and de-duplication
  • Catalog and indexing report for future data mapping
  • Development of custom software and tools
  • Conversion of your legacy media in a secure, efficient and cost-effective manner
  • Accurate bit-for-bit copy of the source data, supplied back to you in the required format

All of these steps are flexible and can be adjusted to suit your needs, particularly when the delivery deadlines for data restores are very tight.

Any tape format.

From reel-to-reel to the latest LTO tapes, we can cater for any type of magnetic storage, no matter how new or old the technology is.

Even if your media is damaged, our engineers can help using proprietary tape recovery techniques. Here are just some of the tape formats we support, in any generation. Can’t see yours? Don’t worry, we can still help you.

ReaderTapeTape Capacity
3500 Series
3500 MP Series5 to 700 GB
AIT Series | SAIT Series
8mm (AIT)35 to 500 GB
Oracle (formerly StorageTek)
9800 Series | 10000 Series
9800 Series
10000 Series
40 to 1,000 GB
DLT Series | SDLT Series
DLT Series
SDLT Series
80 to 800 GB
Tandberg Data
DAT Series | LTO Series
SLR Series | VXA Series
4mm, 8mm (MP)
Ultrium (generation 1-5)
38 to 6000 GB
Quantum, HP, Sony
DDS Series | DAT Series
DDS 4 mm20 to 40 GB
IBM, HP, Quantum, Sony
LTO Series
Ultrium (generation 1-6)200 to 6000 GB


Any backup system.

Our expertise doesn’t end with tape; we also provide additional services to assist with the migration of backup systems:

ARCserve®Veritas NetBackupVeritas Backup ExecMicrosoft® Backup
Catalogic® DPXRetrospect®CommVault®Data Protector

If you don’t see your backup software here we can still assist you.

Tape Services

Is your legacy data accessible?

It’s not uncommon for businesses to have legacy backup tapes that haven’t been accessed for decades. In fact, all too often, IT teams don’t know what’s on each tape or where to find specific data if they need it. 

Not only this, but many companies no longer have the hardware they need to access their legacy data.

And this can pose a problem as, when data is needed for legal or other business reasons, it’s usually needed fast.

To make they can access data when needed and avoid potential fines, you should:

  • Ensure you retain access to the relevant hardware and software until you no longer need to access the data
  • Move data from old legacy tapes over to newer formats
  • Utilize a professionally managed data service to transfer and store the tapes – they’ll also be able to restore the data when required.

Looking for tape restoration in Canada? Our team of experts can restore data from any type of storage media. 

Total data security.

We’re trusted by thousands of organizations every year with even the most sensitive data. We can provide you with:

  • Full chain of custody
  • Strict security protocols
  • Data returned on encrypted media
  • Secure courier service
  • Disposal of end-of-life media to government standards
Tape restoration and recovery specialists

Join over a half million people and businesses who have trusted Ontrack to recover their data.

Why work with Ontrack?

  • World-leading data management services and software since 1985
  • International coverage with 33 office locations for multi-site / jurisdiction cases
  • 24/7/365 availability
  • Over 30 years of technical experience and R&D capability to solve even the most challenging tape situations
  • Proprietary software tools that work independently of backup infrastructure/software
  • Strict security policies with chain of custody if required Q Security compliant - twice awarded by the US Department of Defense for outstanding security participation
Tape Restoration Experts

Get a tape services quote

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual.