Why paying the ransom doesn't guarantee recovery

October 29, 2026

By Shaun Stockman, Senior Director of Business Development, Americas at Ontrack. I’ve been on many calls, talking to insurers and incident response teams in the middle of live ransomware cases, and...

October 29, 2026

What happens after a ransomware attack

By Shaun Stockman, Senior Director of Business Development, Americas at Ontrack. I’ve been on many calls, talking to insurance carriers and incident response teams about the data recovery side of...

October 29, 2026

Can encrypted files be recovered?

By Shaun Stockman, Senior Director of Business Development, Americas, Ontrack We get this question a lot, usually from someone who just found a ransom note where their file server used to be. Can...

October 28, 2026

How to recover from a Ransomware attack: A step-by-step guide

I wanted to put together a clear guide on what to do once ransomware hits, since most people are making decisions under pressure and don't have time to research on the fly. 1. Isolate the affected...

October 28, 2026

How does ransomware actually work?

Shaun Stockman, Senior Director of Business Development, Americas at Ontrack. We work with insurers, DFIR teams, and IT departments after the ransom note has already appeared on the screen, so I've...

September 06, 2022

GDPR and Emails - The Need and Drawbacks of Encrypting Emails

With the GDPR in full effect now, some companies still struggle with the processes to make their IT compliant to the new regulations. Since the GDPR covers many aspects of data security as well as...

September 06, 2022

How to wipe a phone to sell: An eBay checklist

Whether or not we choose to line up outside the Apple store every September for the latest iPhone launch, most of us nowadays replace our smartphones with some regularity. After all, it’s still...

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