Ontrack’s data recovery services can assist you in recovering lost, deleted, corrupt or damaged files from any Apple device.
Receive a free evaluation of your media in under 4 hours. Get a fixed price quote for your data recovery - fast, easy and absolutely no obligation.
Any Apple device, any MacOS version
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Data recovery for iPhone, iPad and iPod
We understand that your iPhone isn't just there for making calls; it can contain important messages, business contacts and priceless photos or videos. If your data is lost or becomes inaccessible due to physical damage, we can help.
Our engineers have extensive experience recovering lost data from any situation, including shattered screens, broken connector ports, dead batteries and failed iOS upgrades. Over the past 30 years of recovering data, we’ve seen and recovered from it all.
Our specialists can recover data from any Apple device, including:
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Join over a half million people and businesses who have trusted Ontrack to recover their data.
Data recovery process for Apple devices
Get your lost data back in four simple steps:
Consultation
Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.
Free Evaluation
The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.
Data Recovery
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.
Data Return
Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery.
Causes of data loss on Apple devices
Our engineers regularly recover data from all of the situations listed below.
Don't worry if your problem isn't listed; contact us for more information about how we can help you.
- Hard drive or SSD not recognized or inaccessible
- Accidentally initialized disk
- System errors
- File or folder directory not found
- Volume is not HFS+
- File system error
- Physical damage to the storage device
- Formatted hard drive
- Corrupted data
- Loss of RAID configuration
- Lost or deleted data
- And many more...
Avoid data loss on your iPod
Whether you lose or damage your iPod, or there’s a system error, the last thing you want is to lose all your music too.
So, if you have an iPod, it’s important you take the time to back your music and files up to avoid losing them.
The best way to protect your music is to back it up to your computer and sync it with iTunes. When you back your music up on your computer, you’ll always have another copy if your iPod is damaged. Alternatively, you can sync your iPod with iTunes so that you can access your music from anywhere – simply connect your iPod to your device, open iTunes, and sync to keep your music safe.
If you need help retrieving data from your iPod, our team of experienced data experts in Canada can help. Whatever the cause of your iPod data loss, we’ll assess the damage and evaluate the chances of us retrieving your data. Then, if you’re happy to go ahead, we’ll start the data retrieval process.
To find out more, get in touch.
DIY data recovery
If your Apple device is not physically damaged, our Ontrack EasyRecovery software could help get your data back.
Our Ontrack EasyRecovery software is available for Mac and iPhone and can help you recover lost data. Try it free today:
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.