The customer brought their 46 drives into our New Jersey lab for evaluation and Ontrack engineers got to work on a solution.
The engineering team from Ontrack:
■ Virtually rebuilt the RAID groups which were strewn across 10 different shelves
■ Virtually rebuilt the aggregate
■ Virtually rebuilt the critical volume
An additional challenge on this recovery was that the aggregate was in use for two weeks after the incident occurred which resulted in some data being overwritten.