Our fast and easy evaluation service is completely free. We provide a free shipping service to get your device to our Brisbane office or you can utilise our Drop off points around the country. Within 24 hours of receipt of your device, you’ll know whether your data is recoverable and receive a detailed report containing a fixed price offer.

You can speak to one of our friendly Data Services Representatives immediately by calling us on 1800 316 658, or please fill in the form below, and a member of our team will get in touch as soon as possible:


Items denoted with * are required.

Ontrack does not supply customer information to other third parties. Refer to our privacy policy for further details.

We will respond:

  • During business hours (8am - 5pm AEST time Monday-Friday): within 30 mins
  • Outside business hours: the next working day.
  • Emergency recovery requests: Please call 1800 316 658 immediately for the most prompt service. If it is out of business hours, select the ‘Emergency’ option and leave a message so we can contact you ASAP