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General questions

Talk to a Data Recovery Specialist to learn about our products and services or check the status of your job.

1800 316 658

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Technical support

For answers to your products and services questions please access our FAQ knowledge base or email us

Technical support

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Find a location

Search by the specific service, nearest Ontrack office or partner location. 

Nearest location
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Find out the status of your job simply by logging in with your service order number and password.

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img_800x500_brisbane

Brisbane, Australia

9/28 Donkin Street

Brisbane, 4101

Phone: 1800 872 259

Sales Email: ask.au@ontrack.com

Tech Support: support@ontrack.com

Hours:

Monday 8 AM - 5 PM
Tuesday 8 AM - 5 PM
Wednesday 8 AM - 5 PM
Thursday 8 AM - 5 PM
Friday 8 AM - 5 PM
Saturday Closed
Sunday Closed
Get directions

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Ontrack Drop Off Locations

We have offices around Australia where devices can be dropped off.

New South Wales

Sydney

Coca Cola Place
Level 17, 40 Mount Street
North Sydney NSW, 2060
Australia

Baulkham Hills

Computer Troubleshooters (Hills District)

401/12 Century Circuit
Baulkham Hills, NSW 2153
Australia


Victoria

Melbourne

Level 39,
385 Bourke Street,
Melbourne VIC 3000
Australia

Croydon

By Appointment Only

Computer Troubleshooters (Croydon)

9 Meadowgate Dr,
Chirnside Park, VIC 3116
Australia

Dandenong North

By Appointment Only

Computer Troubleshooters (Dandenong North)

Shop 7, 52 Outlook Drive
Dandenong North , VIC 3175
Australia


Queensland

Brisbane

Suite 9,
28 Donkin Street,
West End, Brisbane, QLD 4101
Australia

Toowoomba

Computer Troubleshooters (Toowoomba West)

36 Bridge street,
Toowoomba, QLD 4350
Australia

Cooroy

Cooroy Computers

Shop 4, 1a Garnet Street,
Cooroy, QLD 4563
Australia


South Australia

Coming Soon!


Western Australia

Perth

Level 29, The Forrest Centre,
221 St Georges Terrace,
Perth WA 6000
Australia


Tasmania

Hobart

Principal Computers

243 Harrington St,
Hobart, TAS 7000
Australia


Northern Territory

Coming Soon!