...worth every penny. Thank you.
Marleke | September 05
I highly recommend Ontrack!
Litfin | May 20
Very efficient company
Charles Wilcox | May 04
Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.
We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.
Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.
We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.
Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.
After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.
Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.
Here are some common failure types with SSD drives:
Our data recovery experts can overcome technical challenges that are unique to SSD and flash technology, such as decoding complex SSD data structures for individual brands, specialised controller chips, and many other SSD specific issues.
Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.
We require the encryption credentials such as a user key, password, pass-phrase, or encryption software key file in order to decrypt the data. Ontrack engineers also work with companies that utilise a challenge / response methodology for providing the decryption credentials for their environment.
24/7 until completion
Average of 2-3 business days
Average of 7-10 business days
Do you see data recovery getting more cost-effective or more expensive because of the different variations of firmware?
If you overwrite the controllers with your firmware, how do you know where the data is randomly laid out or is that stored on the flash itself?
What is included in the free evaluation report?
How will my recovered data be returned to me?
Is there a charge for shipping?
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