We know how devastating losing important data from your memory cards or USB drvies can be, so we make it our priority to recover it for you.

Our data recovery specialists can access and extract photos and files from any portable storage media that has experienced a data loss.

Recover your SD card or USB data now!

It can happen very quickly; images, contact details, videos and important personal documents can be accidentally deleted at the push of a button.

If you lose data on an SD card or USB stick, the best course of action is to turn the device off and assess your options for data recovery. The more you use the device, the higher the chance of your lost data being overwritten and left permanently irrecoverable.

  

Faulty electronics

  • Flash controller
  • NAND memory chips
  • Supply voltage regulator

  

Environmental

  • Fire or water damage
  • Defective connections
  • Physical damage

  

System defects

  • Deleted or corrupt mapping table
  • Deleted or corrupt firmware

  

User error

  • Recover deleted files
  • Recover deleted pictures
  • Viruses

SD card and USB data loss situations

Ontrack can access and extract files from mobile storage devices that suffer data loss such as:

  • Accidental deletion
  • Errors resulting from moving files
  • Partially overwritten files
  • Reformatting SD cards or USBs
  • Fire, water, or other physical damage
  • Damaged files due to storage failure
  • And much more
1800 316 658 Begin your recovery
USB and SD card recovery experts

Data recovery from all flash memory devices

  • SD card
  • SxS
  • Mini D
  • OCZ® Technology
  • Micro SD
  • xD-Picture
  • SDHC, SDXC
  • USB memory
  • Memory duo
  • Memory PRO duo
  • Kingston Technology®
  • Memory PRO-HG Duo
  • Memory Micro M2
  • CompactFlash I and II
  • Multimedia card
  • Reduced size multimedia card
  • MMC micro card
  • Transcend®
  • Serial flash module
  • Smart-media
  • Intelligent stick

Service levels and pricing

The pricing below is inclusive of GST, new USB backup media for your recovered data and return shipping.

Standard

From $550 to $990*

  • Maximum price guarantee
  • Recovery: 7-10 business days
  • All inclusive pricing

Priority

From $770 to $1,210*

  • Maximum price guarantee
  • Free 4 hour evaluation
  • Recovery: 2-3 business day

Emergency

From $2,200 to $3,300*

  • Maximum price guarantee
  • $550 emergency evaluation
  • 24/7 until completion
  • New external USB drive for your recovered data
  • Buy now, pay later with Zip Pay

Our data recovery process

We'll ensure that you are informed every step of the way so that you have complete peace of mind. You have our 100% support from initial consultation to job completion.

They don't call us the world leader for nothing. Join over a half million people and businesses who have trusted Ontrack to recover their data.


Photo recovery software

If you've accidentally formatted your device or deleted photos, you can try our Ontrack EasyRecovery Photo software to get your lost data back.

Buy now Learn more
Ontrack EasyRecovery Photo software

   

Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: 1800 316 658

1. Contact details

2. Shipping details

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